Key Holder
Job Summary
Responsible for opening and closing a store. Perform administrative duties, process sales transactions, and keep the store clean and organized.
Primary Responsibilities
- Arrive early to open and prepare the store for customers; leave late to close the store.
- Manage the store’s security cameras and alarm systems; set and disarm the alarm.
- Assist with customer service and handle customer complaints and concerns.
- Train new employees and help out the cashier when needed.
- Supervise the maintenance and cleaning crews, in addition to deliveries.
- Look out for issues with working conditions and approach management to resolve them.
- Maintain the store’s visual appearance and ensure it stays neat and organized.
- Cover for the manager when they are absent and answer customer calls and emails.
- Restock shelves and merchandise.
