Job Title: Manager - Site Merchandising [Lancome]
Division: Luxe
Location: Hudson Yards, New York City
WhoWeAre:
For
more than a century, L'Oreal has devoted its energy, innovation, and scientific
excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in
terms of quality, efficacy, safety, sincerity and responsibility to satisfy all
beauty needs and desires in their infinite diversity.
At L'Oreal, our Digital team is an opportunity to be at the center of L'Oreal's digital transformation. We are determined to be pioneers in the new
beauty tech world, and by incorporating digital into everything that we do, we
are creating a better relationship with our consumers. When beauty and tech
collide, the impossible can happen! Come join our dynamic team!
JobSummary:
The
Manager of Site Merchandising is a critical role within the Brand.com team,
acting as the primary advocate for the customer experience. This individual is
responsible for optimizing the online store's performance by leveraging data
analysis, A/B testing, and a deep understanding of consumer behavior. This role
requires a data-driven, strategic thinker with a creative approach to
merchandising, a strong understanding of direct to consumer best practices, and a proven ability to drive conversion and achieve sales
goals.
WhatYouWill Learn:
* Customer
Experience Optimization: Champion the online customer experience by
continually analyzing data, conducting A/B
tests, and identifying opportunities
for improvement. Leverage insights from customer behavior, sell-through data, and industry best practices to enhance site navigation, product presentation, and
the overall shopping journey.
* Merchandising
Strategy Development and Execution: Develop and implement innovative
merchandising strategies that maximize conversion, average order value (AOV), and other key
performance indicators (KPIs). This includes product placement, categorization,
cross-selling/upselling, product information optimization, and promotional
campaign setup.
* Content Management and Optimization: Oversee the management and execution of a best-in-class content and merchandising
strategy. This includes product and
content updates, ensuring accurate product information, optimizing product descriptions for SEO/GEO, and creating compelling landing pages to support
marketing initiatives.
* Platform
Management: Manage product and content within the e-commerce platform
tools, ensuring accurate product presentation, categorization, and attribution. Determine and test site taxonomy and filters, focusing on
data analysis and optimization. Lead projects related to merchandising,
including site feature enhancements and bug resolution.
* Cross-Functional
Collaboration: Work closely with brand teams, marketing, and other
departments to align merchandising strategies with overall business objectives. Partner with brand digital liaisons to support
direct-to-consumer efforts in all merchandise site content refreshes and future
product/content campaigns.
* Analytics
and Reporting: Monitor and analyze key metrics, including conversion rate,
shopping cart abandonment, items per order, and AOV. Provide regular performance reports and insights to senior
management, utilizing data to inform merchandising decisions and drive
continuous improvement. Research industry best practices to maintain optimal site experience, conversion, and AOV. Conduct ad hoc
analyses on promotional forecasting, creative performance, and onsite
personalization.
* New
Product Launches: Manage the product activation process from setup to
go-live on the brand website. Track upcoming product launches and collaborate with relevant teams to ensure seamless integration into the
online store.
* Technology
and Innovation: Identify opportunities to enhance the site experience with
new technology and site enhancements. Stay informed about industry trends and best practices to ensure the site remains competitive and innovative. Drive
the launch of new features and functionalities.
* Traffic
Driver Optimization: Understand the category's key traffic drivers,
including email marketing, direct search, SEO, and sponsored links, and optimize these channels to maximize
site traffic and conversion.
* Multi-Device
Optimization: Leverage the strength of a multi-device approach to optimize
the site experience across desktops, tablets, and mobile devices. Identify opportunities to maximize
different devices and new D2C channels.
WhatWeAreLooking For:
Required Qualifications:
* Bachelor's degree in Marketing, Business, or a related field.
* Proven experience in e-commerce merchandising
* Strong analytical skills and experience with web analytics platforms (e.g., Google Analytics).
* Proficiency in e-commerce platform tools and content management systems.
* Excellent communication, presentation, and interpersonal skills.
* Ability to work independently and as part of a
team.
* Strong project management skills and ability to manage multiple priorities.
* A passion for the beauty industry and a deep understanding of consumer behavior.
* Being
present in the office three days a week is considered an essential function of
all office-based roles for eligible full-time employees.
* Authorization
to work in the United States on a full-time, permanent, ongoing basis is
required. No immigration support/sponsorship offered for this role.
As an integral part of our culture at
L'Oreal, wellness is at our core. We not only offer a generous Benefits Package
(Medical, Dental, Vision, 401K), we also offer flexible time off, work from
home days, and a pension plan! Additionally, you will have access to company perks such as Makeup, Skincare, and Fragrance! Employees receive a stipend for L'Oreal products as well
as VIP Access to L'Oreal's Internal
Shop for Discounted Products, and other perks such as Monthly Mobile Allowance, discounted gym memberships, and ERGs.
AdditionalBenefitsInformationAsFollows:
Salary Range [New York]:
$98,400-$140,200 base salary (The actual
compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill
level)
* Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
* Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)
* Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
* Access to Company Perks (VIP Access to L'Oreal's Internal Shop for Discounted Products,
Monthly Mobile Allowance)
* Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, &
More!)
* Employee Resource Groups (Think Tanks and Innovation Squads)
* Access to Mental Health & Wellness Programs
Don't meet every single requirement? At L'Oreal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you're excited about this role but
your past experience doesn't align perfectly with the qualifications listed in
the job description, we encourage you to apply anyways! You may just be the
right candidate for this or other roles!
We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate
and do not discriminate in recruitment, hiring, training, promotion, or other
employment practices for reasons of race, color, religion, gender, sexual
orientation, national origin, age, marital or veteran status, medicalJob Title: Manager - Site Merchandising [Lancome]
Division: Luxe
Location: Hudson Yards, New York City
WhoWeAre:
For
more than a century, L'Oreal has devoted its energy, innovation, and scientific
excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in
terms of quality, efficacy, safety, sincerity and responsibility to satisfy all
beauty needs and desires in their infinite diversity.
At L'Oreal, our Digital team is an opportunity to be at the center of L'Oreal's digital transformation. We are determined to be pioneers in the new
beauty tech world, and by incorporating digital into everything that we do, we
are creating a better relationship with our consumers. When beauty and tech
collide, the impossible can happen! Come join our dynamic team!
JobSummary:
The
Manager of Site Merchandising is a critical role within the Brand.com team,
acting as the primary advocate for the customer experience. This individual is
responsible for optimizing the online store's performance by leveraging data
analysis, A/B testing, and a deep understanding of consumer behavior. This role
requires a data-driven, strategic thinker with a creative approach to
merchandising, a strong understanding of direct to consumer best practices, and a proven ability to drive conversion and achieve sales
goals.
WhatYouWill Learn:
* Customer
Experience Optimization: Champion the online customer experience by
continually analyzing data, conducting A/B
tests, and identifying opportunities
for improvement. Leverage insights from customer behavior, sell-through data, and industry best practices to enhance site navigation, product presentation, and
the overall shopping journey.
* Merchandising
Strategy Development and Execution: Develop and implement innovative
merchandising strategies that maximize conversion, average order value (AOV), and other key
performance indicators (KPIs). This includes product placement, categorization,
cross-selling/upselling, product information optimization, and promotional
campaign setup.
* Content Management and Optimization: Oversee the management and execution of a best-in-class content and merchandising
strategy. This includes product and
content updates, ensuring accurate product information, optimizing product descriptions for SEO/GEO, and creating compelling landing pages to support
marketing initiatives.
* Platform
Management: Manage product and content within the e-commerce platform
tools, ensuring accurate product presentation, categorization, and attribution. Determine and test site taxonomy and filters, focusing on
data analysis and optimization. Lead projects related to merchandising,
including site feature enhancements and bug resolution.
* Cross-Functional
Collaboration: Work closely with brand teams, marketing, and other
departments to align merchandising strategies with overall business objectives. Partner with brand digital liaisons to support
direct-to-consumer efforts in all merchandise site content refreshes and future
product/content campaigns.
* Analytics
and Reporting: Monitor and analyze key metrics, including conversion rate,
shopping cart abandonment, items per order, and AOV. Provide regular performance reports and insights to senior
management, utilizing data to inform merchandising decisions and drive
continuous improvement. Research industry best practices to maintain optimal site experience, conversion, and AOV. Conduct ad hoc
analyses on promotional forecasting, creative performance, and onsite
personalization.
* New
Product Launches: Manage the product activation process from setup to
go-live on the brand website. Track upcoming product launches and collaborate with relevant teams to ensure seamless integration into the
online store.
* Technology
and Innovation: Identify opportunities to enhance the site experience with
new technology and site enhancements. Stay informed about industry trends and best practices to ensure the site remains competitive and innovative. Drive
the launch of new features and functionalities.
* Traffic
Driver Optimization: Understand the category's key traffic drivers,
including email marketing, direct search, SEO, and sponsored links, and optimize these channels to maximize
site traffic and conversion.
* Multi-Device
Optimization: Leverage the strength of a multi-device approach to optimize
the site experience across desktops, tablets, and mobile devices. Identify opportunities to maximize
different devices and new D2C channels.
WhatWeAreLooking For:
Required Qualifications:
* Bachelor's degree in Marketing, Business, or a related field.
* Proven experience in e-commerce merchandising
* Strong analytical skills and experience with web analytics platforms (e.g., Google Analytics).
* Proficiency in e-commerce platform tools and content management systems.
* Excellent communication, presentation, and interpersonal skills.
* Ability to work independently and as part of a
team.
* Strong project management skills and ability to manage multiple priorities.
* A passion for the beauty industry and a deep understanding of consumer behavior.
* Being
present in the office three days a week is considered an essential function of
all office-based roles for eligible full-time employees.
* Authorization
to work in the United States on a full-time, permanent, ongoing basis is
required. No immigration support/sponsorship offered for this role.
As an integral part of our culture at
L'Oreal, wellness is at our core. We not only offer a generous Benefits Package
(Medical, Dental, Vision, 401K), we also offer flexible time off, work from
home days, and a pension plan! Additionally, you will have access to company perks such as Makeup, Skincare, and Fragrance! Employees receive a stipend for L'Oreal products as well
as VIP Access to L'Oreal's Internal
Shop for Discounted Products, and other perks such as Monthly Mobile Allowance, discounted gym memberships, and ERGs.
AdditionalBenefitsInformationAsFollows:
Salary Range [New York]:
$98,400-$140,200 base salary (The actual
compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill
level)
* Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
* Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)
* Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
* Access to Company Perks (VIP Access to L'Oreal's Internal Shop for Discounted Products,
Monthly Mobile Allowance)
* Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, &
More!)
* Employee Resource Groups (Think Tanks and Innovation Squads)
* Access to Mental Health & Wellness Programs
Don't meet every single requirement? At L'Oreal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you're excited about this role but
your past experience doesn't align perfectly with the qualifications listed in
the job description, we encourage you to apply anyways! You may just be the
right candidate for this or other roles!
We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate
and do not discriminate in recruitment, hiring, training, promotion, or other
employment practices for reasons of race, color, religion, gender, sexual
orientation, national origin, age, marital or veteran status, medical condition
or disability, or any other legally protected status.
If
you are a qualified individual with a disability or a disabled veteran, you may
request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on
this site as a result of your disability. You can request reasonable
accommodations by contacting USApplicationAccommodation@support.lorealusa.com.
If you need assistance to accommodate a disability, you may request an
accommodation at any time.
Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each
other's health & safety in mind.condition
or disability, or any other legally protected status.
If
you are a qualified individual with a disability or a disabled veteran, you may
request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on
this site as a result of your disability. You can request reasonable
accommodations by contacting USApplicationAccommodation@support.lorealusa.com.
If you need assistance to accommodate a disability, you may request an
accommodation at any time.
Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each
other's health & safety in mind.
L'Oreal USA, Inc
flex time, 401(k)
Nov 12, 2026