Senior Product Manager - Commercial

Description

Vector Solutions is a leading software company delivering an AI-enabled, performance platform powering safe, compliant, and efficient operations for the public, educational, and commercial sectors. We bring training, safety, and workforce operations together to boost readiness, reduce risk, and drive high-performance results for the everyday heroes who count on us.

Vector Solutions is seeking a Senior Product Manager to own Convergence, our cloud-based learning management system for commercial and industrial organizations in manufacturing, oil and gas, pulp and paper, and construction. Convergence helps employers assign, track, and report role-based skills and compliance training for their entire workforce, with competency assessments, learning paths, and mobile access.

The work matters. Vector's analysis of OSHA data found that customers using our safety training and EHS technology are 30% safer than non-customers. At an average cost of $43,000 per safety incident, your work on Convergence helps keep people safe and businesses running.

The Senior Product Manager guides cross-functional teams to grow revenue, increase adoption and drive retention. You will identify, prioritize, document, and guide the effort to create product, collateral, and demonstrations, and serve as the subject matter expert on how industrial customers use Convergence, its market, and competitors.

What You'll Do:

• Perform competitor, customer, and market analysis across industrial training and safety markets to identify customer needs, trends, market gaps, and new product opportunities.

• Track performance of Convergence, communicate delivery against metrics, and ensure business impact goals are achieved.

• Define and document product requirements and roadmaps for execution and sales, including AI-enabled features, complex workflows and mobile apps.

• Define integration and AI feature requirements with engineering, including APIs, data models, and MCP.

• Collaborate with cross-functional teams and the development team to plan, specify, and deliver each stage of product development, prioritizing new features and setting timelines.

• Test new product features before release, provide feedback, and prioritize issues.

• Provide content for marketing materials such as product slicks, webinars, demos, and white papers, and coordinate product launch activities with cross-departmental teams.

• Identify new areas for content development, create support and training documents for internal and external users, and conduct sales training.

• Manage the Convergence product line life cycle from strategic planning to tactical initiatives, specifying market requirements.

• Present product and business plan achievements to executive leadership.

• Act as a subject matter expert across technical and non-technical teams to establish the value of strategic initiatives for industrial customers.

• Analyze sales data and trends to make product and business decisions.

What We're Looking For:

• Bachelor's degree or equivalent experience.

• 5+ years as a product manager for technical SaaS products.

• Comfort with APIs, data models, and MCP.

• Excellent interpersonal skills and proven team player with co-workers and customers.

• Strong written and verbal communication skills with negotiation skills.

• Able to work effectively in a role requiring management by influence.

• Strong attention to detail and highly organized.

• Demonstrated ability to work independently.

• Demonstrated ability to understand and communicate technical concepts and learn quickly.

• Ability to travel up to 15%.

• Experience working within an Agile product development process is preferred.

• Nice to have:

  • Experience with products sold to manufacturing, oil and gas, pulp and paper, or construction.

  • Experience with learning management, EHS, safety, or compliance software.

  • Hands-on work in engineering, construction, safety, training, or manufacturing.

What You Can Expect From Us:

• Friendly, open, and casual work environment

• Comprehensive benefits package effective the first of the month after hire

• Matching 401(k) retirement plan

• Healthy work-life balance with flexible work arrangements and generous time off

• Generous referral incentive program

• Tuition Reimbursement Program

• Pet Insurance

• OnePass Gym/Wellness Discount Program

• Calm Health-Employee Membership

• Company social events

• Employee Resource Groups

• Philanthropic opportunities

What We Value:

• Teamwork - Above all, we're a team. We give and value feedback. We support each other, respect each other and work together to accomplish our common goals and serve our customers. Once we make decisions, we align behind them as a team.

• Customers First - Our customers' success is our success. They are why we are here. We work to earn the trust of our customers and always deliver on our commitments.

• Make a Difference - It's not a job, it's a calling. We have passion for our mission, for our customers, for our work, and for sharing a fulfilling experience with our fellow team members.

• Inclusiveness - Uniqueness is powerful. We support an environment of respect, belonging, and community that promotes a variety of perspectives and crucial conversations, leading to better outcomes.

• Act Now - We act with urgency. The best time to get something important done is now. We don't wait and let perfection be the enemy of good.

• Curiosity - We love a good challenge. We're scrappy, we stretch ourselves to be the best, ask questions, learn from our mistakes, and are dedicated to continually improving and growing.

• Ownership - We own the outcome and don't pass the buck. The score matters. We hold ourselves and each other accountable. We treat company resources like they are our own.

Vector Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, gender, race, color, religion, national origin, age, pregnancy, disability, genetic information, or status as a protected veteran.

The base salary range provided is a good-faith estimate at the time of posting. Actual pay may vary based on factors such as skills, qualifications, experience, and work location. Compensation will always comply with applicable state and local pay laws, including but not limited to those in California, Colorado, New York, and Washington.