Lead Mobile Fleet Technician

Description

Some technicians work in the shop. Others take their expertise into the field. As a Lead Mobile Fleet Technician at Penn Power Group, you do more than keep fleets moving - you help lead the technicians who make it happen.

Penn Power Group has been in business for over 50 years, known for exceptional customer service, innovative solutions, and the ability to adapt to changing markets. We hire the best in their fields.

Are You Up to the Challenge?

Are you an experienced heavy-duty diesel technician who enjoys solving complex problems, sharing your expertise, and helping others succeed? Do you thrive in a hands-on environment where technical leadership, customer relationships, and operational excellence go hand in hand?

Penn Power Group is looking for a Lead Mobile Fleet Technician to serve as a trusted technical resource for mobile technicians within an assigned territory. In this role, you'll continue performing field repairs while providing guidance, supporting difficult diagnostics, mentoring technicians, and partnering with the Mobile Technician Manager to ensure safe, efficient, and high-quality service.

Note: Shift hours are determined by customer needs. This is a field-based, hands-on leadership position, with the average workday spent at customer locations.

Compensation: Hourly up to $45/hour - This compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by various factors such as a candidate's relevant work experience, skills, certifications, and geographic location.

What We Offer:

• Competitive hourly rate including:
  • Overtime after 8 hours worked daily (no flat rate)
  • Saturday Rate: 1.5x hourly rate
  • Sunday Rate: 2x hourly rate
• Door-to-door travel time paid
• Weekly pay
• Annual Tool and Shoe Allowance
• Uniforms provided
• Fully equipped service vehicle
• Laptop and diagnostic equipment
• Company mobile phone
• Comprehensive benefits including medical, dental and vision insurance
• 401(k)
• On-going paid training including OEM Factory Certifications and ASE Certifications
• Tuition Reimbursement

Requirements

What You'll Do

• Perform advanced diagnostics, inspections, maintenance, and repairs on Class 5-8 trucks and trailers at customer locations
• Serve as the primary technical point of contact for mobile technicians within your assigned territory, providing guidance and troubleshooting support
• Assist technicians with complex repairs, difficult diagnostics, and technical challenges to ensure timely and effective resolutions
• Partner with the Mobile Technician Manager to support daily field operations, technician productivity, and overall service quality
• Mentor and coach newer or less-experienced technicians, sharing technical knowledge, best practices, and effective repair techniques
• Promote safe work practices, proper repair procedures, and adherence to company and industry standards
• Monitor repair efficiency and help technicians complete work within or close to established Standard Repair Times (SRT)
• Support quality control efforts by helping identify recurring repair issues, improving diagnostic accuracy, and minimizing repeat repairs
• Assist with escalated customer concerns, providing technical expertise and helping deliver solutions that strengthen customer relationships
• Maintain a high level of personal productivity while balancing hands-on repair responsibilities with technical leadership and team support
• Operate your dedicated service truck safely and professionally while representing Penn Power Group in the field

What You Bring Required:

• 5+ years of heavy-duty diesel repair experience, including advanced diagnostics and troubleshooting
• Extensive experience with Class 5-8 truck and trailer repair, maintenance, and inspection
• Demonstrated ability to diagnose and resolve complex mechanical, electrical, and vehicle system issues
• Experience working independently in a field or mobile service environment
• Ability to provide technical guidance, coach fellow technicians, and serve as a dependable resource for the team
• Strong understanding of repair efficiency, Standard Repair Times (SRT), and safe work practices
• Proficiency with computers, diagnostic software, iPad, and iPhone
• Strong communication, problem-solving, and customer service skills

Preferred:

• Previous experience as a Lead Technician, Senior Technician, or technical mentor
• Federal/State Brake Inspector Certification
• ASE certifications
• CDL (any class)
• OEM experience (Cummins, Detroit, PACCAR, or similar)
• Diesel Technology degree or formal technical training
• Familiarity with fleet management or service software (Decisiv, etc.)
• Strong organizational skills, adaptability, and a solutions-oriented leadership approach

Physical Requirements: Frequent standing, walking, and lifting up to 50 lbs.; pushing/pulling up to 75 lbs.; occasional climbing, stooping, and overhead work using hand tools.

Environment: Indoor/outdoor field, shop, and yard settings; exposure to noise, heat, cold, and wet/icy conditions.

Reasonable accommodations may be made for individuals with disabilities.

About Penn Power Group: Penn Power Group is a heavy-duty diesel services and parts distribution company with over 50 years of experience serving customers across the Mid-Atlantic and Northeast. To learn more, visit www.pennpowergroup.com.Penn Power Group is an Equal Opportunity Employer and federal contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We have implemented an affirmative action plan to ensure equal employment opportunities for females, minorities, individuals with disabilities, and qualified targeted veterans.We make reasonable accommodations for individuals with disabilities to apply for employment. Contact people@pennpowergroup.com or (215) 335-0500 ONLY to request an accommodation or to be included in our affirmative action program. Resumes sent to this address will not be accepted.