Service Manager

Description

The Service Manager is responsible for the sales and bidding of repair work for the Service Department. Emphasis will be placed on service contracts, repairs and small scope reroofing opportunities. Active project and people management is critical in this position. The Service Manager provides support and guidance to a Superintendent and Project Manager / Estimators.

Responsibilities include but are not limited to:

• P & L responsibility for the Service Department.
• Researching Builders Exchange and trade publications to locate bidding opportunities.
• Proactively visiting new job sites and customers to generate new leads.
• Reviewing, preparing and submitting bids and work orders.
• Managing projects to meet targeted schedules and costs.
• Processing submittals, contracts and change orders.
• Reviewing and approving invoices, material slips, purchase orders, contracts, and proposals.
• Working with prime and subcontractors on all phases of projects including schedules, change orders, submittals and quality control.
• Making cold call and targeting new clientele.
• Timely responding to customer requests, questions and problem solving.

Job Requirements

• Minimum of 5 years' experience in Service/ Repair and reroofing estimating.
• Working knowledge of architecture and mechanical drawing.
• Work well within a Project Team environment.
• Must be able to read specifications and plans.
• Possess excellent skills in math, writing, public relations, communications and negotiations.
• Ability to calculate figures and amounts such as discounts, interest, along with basic knowledge of algebra and geometry.
• Proficient in Internet Explorer, Microsoft Outlook, Microsoft Excel and Microsoft Word.
• Valid Driver License.
• Ability to pass Substance Abuse Testing.
• Ability to pass Security Screening for work on Government projects.
• Spanish communication skills are a plus but not required.

Compensation

• Competitive compensation
• Benefits package including medical, dental, vision, 401(k),
• Commission plan based on Department Gross Profit
• Company vehicle.