Medical Assistant

The Medical Assistant provides clinical and administrative support in an ambulatory healthcare setting under the supervision of the Ambulatory Clinical Manager, Practice Manager, and licensed healthcare providers. Responsibilities include obtaining vital signs, preparing patients for examinations, assisting with clinical procedures, maintaining electronic medical records, and coordinating patient care.

The position emphasizes patient-centered care, efficient clinical operations, and providing compassionate care to patients of all ages.

• Greet patients, escort them to examination rooms, and prepare them for appointments.
• Obtain and document vital signs, patient histories, medications, allergies, and chief complaints.
• Review and update electronic medical records (EMR) before and after patient visits.
• Assist physicians and healthcare providers with physical examinations and clinical procedures.
• Perform point-of-care testing, including EKGs, blood glucose, urinalysis, rapid strep tests, and other diagnostic screenings.
• Administer vaccines and perform PPD testing according to established protocols.
• Collect, label, and process laboratory specimens while ensuring accurate documentation.
• Monitor laboratory results, referrals, and prescription refill requests.
• Coordinate patient appointments, diagnostic testing, referrals, and follow-up care.
• Provide patient education regarding procedures, testing preparation, and continuity of care.
• Verify patient demographics, insurance information, and obtain prior authorizations when necessary.
• Maintain clean, stocked, and properly equipped examination rooms.
• Follow infection control, patient safety, and confidentiality guidelines.
• Collaborate with physicians, nurses, and administrative staff to ensure efficient patient flow and quality care.

Education:

• High school diploma or GED required.
• Graduate of a formal Medical Assistant training program lasting at least 9 months OR a minimum of 3 years of Medical Assistant experience in a comparable ambulatory setting within the last 5 years.
• Basic Life Support (BLS) certification required.

Experience:

• Recent completion of a formal Medical Assistant training program within the past 2 to 3 years or 3 years of Medical Assistant experience within the last 5 years.
• Experience with electronic medical records and appointment scheduling software preferred.
• Familiarity with ambulatory healthcare operations and clinical procedures.

Required Skills:

• Strong communication, interpersonal, and customer service skills.
• Proficiency with computers, EMR systems, and medical office software.
• Ability to multitask, prioritize responsibilities, and follow established clinical protocols.
• Knowledge of infection control, patient safety, and clinical procedures.
• Ability to remain calm and respond appropriately during emergencies.
• Ability to provide compassionate, culturally sensitive care to patients of all ages.

• Ability to stand and walk intermittently throughout the workday.
• Ability to lift and position patients and lift supplies weighing up to 50 pounds.
• Comfortable working directly with patients and medical equipment in a healthcare environment.

Pay Range:

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

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Driving Required: