New

Room Service Server

Omni Hotels & Resorts
9-9
United States, Louisiana, New Orleans
621 Saint Louis Street (Show on map)
Nov 11, 2026
Omni Royal Orleans Hotel The Omni Royal Orleans offers graceful elegance in a New Orleans French Quarter hotel. Located on the most fashionable corner, St. Louis at Royal, the hotel has received the four-diamond luxury award for over 30 years and has earned the Pinnacle Award for meeting services. Our full property renovation incorporates modern amenities with classic design in our guest rooms, including iconic wrought iron balconies and redesigned public spaces inspired by liveliness of the area's culture through various color palettes and artwork. Omni Royal Orleans' associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Royal Orleans Hotel may be your perfect match. Overview: The server is responsible for delivering food orders to guest rooms and providing exceptional service. This position will create memorable experiences for all guests enjoying the food and beverage experience. Responsibilities: * Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the resort. * Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working. * Provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service. * Must maintain full familiarity with menus and knowledge of beverage offerings, including wine service. * Complete station set-up and breakdown/side-work. * Maintain tabletop items and fold napkins according to specified standards. * Polish and clean all water glassware in assigned station during each shift. * Ensure salt and pepper, sugar caddies are full at all times. * Take food and beverage orders and upsell as often as possible. * Bus tables whenever needed due to circumstances. Dust all tables to include table legs. * Be pleasant, smile and greet all members and guests, using surnames when obtained. * Send orders using MICROS system. * Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests. * Alert manager immediately if a member or guest has a suggestion, complaint or issue. * Present accurate check to guest and process payment. * Maintain cleanliness of the work area. * Assist in the orientation and training of new associates. * Cross train among other food and beverage outlets as needed. * Maintain knowledge of the resort property. * Attend department meetings and other required company trainings. Qualifications: * Must have unexpired Food Handlers and Louisiana Responsible Vendors Certifications. * Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone. * Must be able to work in a fast-paced environment and multitask. * Prior serving and cash handling experience preferred. * Must be able to work flexible shifts including nights, weekends, and holidays. * MICROS Experience preferred. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.