Business Analyst 3

Aquent is proud to partner with a global technology leader at the forefront of innovation, dedicated to delivering cutting-edge solutions that empower businesses and individuals worldwide. In this role, you will have the unique opportunity to directly impact the reliability and efficiency of foundational technology services within a mission-critical environment, shaping the future of digital infrastructure on a global scale.

The Opportunity

We are seeking a highly analytical and detail-oriented professional with a passion for optimizing business processes and driving data-driven insights. In this dynamic role, you will play a pivotal part in enhancing a critical operational platform that supports vital commissioning workflows. By translating complex business needs into actionable system requirements, you will ensure seamless functionality, drive continuous improvement, and directly influence data quality and reporting accuracy for essential infrastructure projects worldwide.

What You'll Do

• Provide dedicated systems and analytics support for a key operational platform utilized by business and partner teams to track commissioning work, quality items, issues, project readiness, and reporting workflows.
• Translate field and regional requirements into clear specifications, organize improvement requests, support testing of new features, and promote consistent platform adoption.
• Maintain the business rules and data structure supporting the platform to ensure reliable information for Power BI dashboards, regional reporting, executive updates, and continuous improvement initiatives.
• Support governance meetings, steering committee preparation, stakeholder engagement, follow-up, and action tracking.
• Manage incoming requests for platform improvements, including intake, triage, prioritization, status tracking, and translation into clear requirements, user stories, and acceptance criteria.
• Coordinate user testing and release readiness activities, including developing test scenarios, coordinating regional testers, tracking defects, preparing training materials, and providing adoption support.
• Partner with business, regional leads, quality, and engineering teams to confirm platform workflows support real business processes such as issues, non-conformance reports, audits, inspection plans, turnover, and closeout.
• Support data quality and business-side database cleanup, ensuring consistent field usage, taxonomy alignment, performing QA checks, and escalating structural data issues.
• Build and maintain reporting outputs from platform data, including Power BI dashboards, KPI definitions, regional readiness views, commissioning progress, open issues, and leadership reporting.

Must-Have Qualifications

• Strong Power BI and analytics development experience.
• Proven business systems and requirements translation skills, with a track record of gathering stakeholder needs and translating them into documented business, system, or reporting requirements.

Nice-to-Have Qualifications

• Experience or working knowledge of mission-critical commissioning processes, particularly within data centers or similar complex infrastructure environments.
• Understanding of how commissioning activities are planned, tracked, validated, and reported across multiple stakeholders.
• Prior experience working with large technology organizations.
• Experience supporting user acceptance testing (UAT) activities.