Medical Assistant

Location:

Hiring Range:

The Medical Assistant provides clinical and administrative support to physicians, advanced practice providers, and nursing staff in an outpatient oncology/hematology clinic. Responsible for assisting with patient care, maintaining efficient clinic operations, supporting quality measures, and providing compassionate patient service.

• Room patients, obtain vital signs, and update medical history, medications, and allergies.
• Assist providers and nursing staff with patient care, examinations, and procedures.
• Perform lab draws, specimen collection, and point-of-care testing within scope of practice.
• Coordinate labs, imaging, referrals, records, and follow-up appointments.
• Document patient symptoms, concerns, and treatment-related side effects and communicate findings to clinical staff.
• Maintain accurate and timely EMR documentation.
• Answer phone calls, manage patient messages, schedule appointments, and assist with administrative duties.
• Support MIPS and quality initiatives by completing required screenings, documenting quality measures, identifying care gaps, and ensuring accurate EMR information.
• Maintain clean, organized examination rooms and adequate clinical supplies.
• Maintain HIPAA compliance, follow infection control standards, and promote patient safety.
• Provide compassionate, professional care to patients and families.
• Perform additional duties as assigned within training, competency, and scope of practice.

• High school diploma or equivalent.
• Medical Assistant certification preferred.
• Previous clinical experience preferred; oncology/hematology experience a plus.
• Strong communication, organizational, and multitasking skills.
• Ability to work effectively in a fast-paced clinical environment.

This job description in no way states or implies that the listed duties are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instruction and to perform other job-related duties requested by their supervisor or other management personnel. Other duties may be assigned to meet business needs.

Core Capabilities

• Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment.
• Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters.
• Communication Skills: Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback.
• Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations.
• Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required.
• Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites.
• Computer Skills:
  • Proficiency in MS Office Word, Excel, Power Point, and Outlook required.
  • EMR.

Travel: <25%

Standard Core Workdays/Hours: Monday to Friday, 8:00 AM - 5:00 PM.

#AONC

#LI-ONSITE