New

Safety & Compliance Manager

Peter Pan Bus Lines
$60,000-$75,000
United States, Massachusetts, Springfield
Sep 27, 2026
Department: SafetyReports To: Senior Director, Safety & SecurityPosition: Full-Time Position Overview Peter Pan Bus Lines is seeking an experienced and highly organized Safety & Compliance Manager to support our company-wide safety, regulatory compliance, and driver training programs. This position plays an important role in maintaining the highest standards of safety across our motorcoach operations. The Safety & Compliance Manager is responsible for day-to-day regulatory compliance, driver qualification and training programs, safety audits, accident prevention initiatives, incident management, and regulatory recordkeeping. Working under the direction of the Senior Director, Safety & Security, this position collaborates closely with Operations, Maintenance, Human Resources, drivers, trainers, dispatchers, and management to ensure compliance with federal, state, and local transportation regulations while promoting a strong safety culture throughout the organization. Key Responsibilities: Ensure compliance with FMCSA, DOT, ADA, OSHA, TSA, and applicable state transportation regulations, escalating significant compliance concerns to the Senior Director. Administer and monitor applicable DOT drug and alcohol testing programs, including required testing, documentation, recordkeeping, and compliance. Oversee Driver Qualification Files (DQFs), MVR monitoring, background checks, medical certifications, licensing requirements, and related driver qualification records. Monitor Hours of Service (HOS) and idling compliance and oversee ELD auditing. Conduct regular safety audits and facility inspections. Review and support the use of safety technology, including onboard cameras, telematics, and driver monitoring systems. Oversee new-hire driver safety orientation and training programs. Coordinate recurring and remedial driver training, including defensive driving, ADA, customer service, and other required safety topics. Develop and deliver safety training and guidance for managers, supervisors, dispatchers, drivers, and other employees. Serve as a Safety Department contact for collisions and incidents and as the primary liaison with insurance carriers and adjusters, supporting investigations in coordination with the Senior Director. Maintain accurate incident records and required reporting, including the FMCSA Accident Register. Develop and recommend corrective action, coaching, and retraining plans based on identified safety or compliance deficiencies. Assist management and Human Resources with violations of company safety policies, including documentation, retraining, and disciplinary recommendations when appropriate. Maintain regulatory audit readiness and assist with federal and state compliance reviews, audits, investigations, and requests for records. Monitor changes to transportation and workplace safety regulations and assist with updates to company policies, procedures, training materials, and compliance practices. Partner with Operations and Maintenance to address employee performance trends, safety inspections, and fleet compliance. Promote a strong company-wide safety culture through communication, coaching, safety briefings, and collaboration. Provide regular reports to the Senior Director and company leadership regarding compliance, incident trends, driver training, and other safety-related matters. Supervisory & Leadership Responsibilities Provide day-to-day direction and oversight to driver training personnel to ensure compliance with and progression through the company's driver training program. Provide safety-related coaching, guidance, training, and performance feedback to drivers, trainers, dispatchers, supervisors, and other personnel. Ensure assigned Safety Department responsibilities are completed accurately, consistently, and within required regulatory deadlines. Qualifications & Competencies: Knowledge of FMCSA, DOT, ADA, OSHA, and TSA regulations and guidelines. Strong knowledge of motorcoach, commercial passenger transportation, or similar transportation operations. Understanding of dispatch operations, driver schedules, Hours of Service requirements, and fleet maintenance needs. Ability to work collaboratively with Operations, Maintenance, Human Resources, and other departments to resolve safety-related concerns. An understanding of the day-to-day challenges faced by professional drivers and the ability to develop practical, real-world safety solutions. Knowledge of telematics, onboard camera systems, ELDs, and other transportation safety technologies. Excellent verbal and written communication skills. Strong training, coaching, and presentation skills. Ability to work independently, exercise sound judgment, and recognize when matters require escalation. Strong organizational skills and attention to detail, particularly related to regulatory documentation and deadlines. Proficiency in Microsoft Office and other reporting and presentation tools.