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Dudley Ventures IT Associate

Valley National Bank
$98,400.00 - $171,900.00 / yr
United States, Arizona, Phoenix
22 East Jackson Street (Show on map)
Nov 12, 2026
Responsibilities include but are not limited to: Onsite troubleshooting, maintenance, and user support for business-critical software platforms, including Great Plains (our accounting software) and other operational systems. Assisting with the implementation, testing, and ongoing support of IT initiatives and technology projects that improve business efficiency, security, and scalability. Equipment setup, deployment, and lifecycle maintenance for laptops, monitors, and other technology assets. Providing timely onsite technical support for Phoenix-based staff, including issue diagnosis, resolution, and end-user training. Supporting user account administration, access management, and coordination of onboarding and offboarding activities. Partnering with departments across the organization to identify technology needs and implement practical solutions that support business objectives. Assisting with office technology infrastructure, including conference room equipment, printers, network connectivity, and telecommunications systems. Coordinating with third-party vendors and service providers.