Data Science Intern - Customer Analytics and Data Enablement

About the Role

Deltek's Data Science and Enablement Engineering team is looking for an Intern to support analysis and semantic modeling of customer health and CRM data. You'll work directly with data scientists, data modelers, and business stakeholders to turn raw data into insights that inform how we understand and support our customers. This role isn't just technical: you'll spend real time with business users, asking questions, pressure-testing assumptions, and making sure the data work answers the question being asked.

Recent and ongoing projects on the team include analyzing license expansion opportunities, identifying cross-sell potential, building churn risk models, standing up an MCP server for AI, and creating a unified semantic model to provide a source of truth to AI. You may contribute to similar initiatives.

What You'll Do

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  Meet directly with business stakeholders to elicit requirements, ask clarifying questions, and translate loosely defined business problems into well-scoped analytical questions

  
  

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  Support the team in collecting, cleaning, and analyzing customer health and CRM datasets to answer those business questions

  
  

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  Structure data-driven approaches to solve business problems, checking back in with stakeholders as understanding evolves

  
  

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  Perform exploratory data analysis to identify patterns, anomalies, and insights in large datasets from multiple sources

  
  

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  Create features from structured and unstructured data, applying feature engineering techniques to enhance model performance

  
  

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  Build visualizations and narratives that make complex analysis accessible to non-technical audiences

  
  

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  Document methodologies, assumptions, and limitations thoroughly to ensure reproducibility and knowledge transfer

  
  

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  Currently pursuing a Bachelor's or Master's degree in Data Science, Statistics, Computer Science, Information Systems, Business Analytics, or a related field

  
  

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  Comfort initiating conversations with business users to gather requirements and clarify ambiguous asks; this role requires more direct stakeholder interaction than a typical technical internship

  
  

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  Understanding of major data modeling paradigms (3NF, star schema, etc.) and database technology concepts

  
  

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  Proficiency in Python

  
  

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  SQL skills, with experience querying relational databases

  
  

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  Strong written and verbal communication skills

  
  

Preferred

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  Basic understanding of machine learning concepts (regression, classification, clustering, time series, feature engineering) and comfort discussing tradeoffs and real-world applications, even without production ML experience

  
  

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  Exposure to dbt

  
  

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  Experience with Snowflake or other cloud data warehouses

  
  

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  Prior coursework or project experience with CRM, customer analytics, or churn/health-scoring data

  
  

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  Experience presenting analysis to non-technical stakeholders, or other experience directly gathering requirements from business users (client-facing roles, consulting, product work, etc.)

  
  

"Bad actors or scammers may try to impersonate Deltek and send fake job offers to people. Messages from Deltek about employment opportunities will be from an @deltek.com account or Enterprise@trm.brassring.com, never from free services like Gmail or Yahoo. Please look carefully at the email address that provides any job offer, as some fake accounts are created to look like a legitimate domain name or email address. We will also never ask you to pay money at any point in the hiring process, whether for training, equipment, background checks, or anything else.

If you receive a suspicious offer claiming to be from Deltek, do not share personal or financial information. Report any suspicious communication to Secure@deltek.com and consider reporting it to law enforcement."

The U.S. hourly range for this position is $20.00 - $22.00. This range is subject to change as Deltek takes a number of factors into consideration when determining individual base pay, such as location, job-related knowledge, skills and experience. Certain roles are eligible for additional rewards, including incentive compensation and equity.

Benefits and perks listed here may vary depending on the nature of employment with Deltek. Employees have access to healthcare benefits, a 401(k) plan and company match, paid vacation time and holidays, well-living programs, short-term and long-term disability coverage, basic life insurance and tuition reimbursement.

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