Janitorial Supervisor

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

This is a hands-on leadership role where you will oversee daily cleaning operations and manage a team of janitorial staff to ensure our facilities are maintained to the highest standards of cleanliness and safety. As the frontline coordinator between the janitorial team and facility management, you will be instrumental in creating a culture of quality, safety, and pride in the work performed. Your leadership will ensure team performance meets and exceeds expectations, directly contributing to occupant satisfaction and operational excellence.

What your day-to-day will look like:

• Assign daily tasks, directly supervise cleaning crews to ensure work is completed efficiently and safely, and manage staff attendance and shift coverage

• Conduct regular quality control inspections using detailed checklists to verify compliance with cleaning standards, identify deficiencies, and ensure immediate corrective action is taken

• Train and onboard new employees on proper cleaning techniques, chemical usage, and safety protocols, while providing ongoing coaching and skill development for the entire team

• Monitor and manage cleaning supply inventory, submit requisitions, and inspect equipment to coordinate maintenance and minimize operational disruptions

• Serve as the primary liaison between janitorial staff and management, communicating operational issues, staffing needs, and preparing daily shift reports

• Enforce all safety policies and procedures, conduct safety observations, investigate any incidents, and ensure the proper use of personal protective equipment (PPE)

• Address and resolve customer concerns diplomatically and handle special requests from building occupants promptly and professionally

Required Qualifications:

• A high school diploma or equivalent

• A minimum of 2-4 years of janitorial or custodial experience

• At least 1-2 years of experience in a lead or supervisory capacity, preferably overseeing teams of 5-15 employees

• Comprehensive understanding of commercial cleaning methods, techniques, and best practices

• Proficiency in operating commercial cleaning equipment such as floor machines, carpet extractors, and auto-scrubbers

• Knowledge of cleaning chemicals, proper dilution ratios, and safe handling procedures

• Understanding of OSHA safety regulations, bloodborne pathogen procedures, and hazard communication standards

Preferred Qualifications:

• Bilingual capability (e.g., English/Spanish) to effectively communicate with a diverse workforce

• Industry certifications such as OSHA 10-Hour, Bloodborne Pathogen Certification, or custodial certificates from ISSA or BSCAI

• Strong leadership and time management skills with a proven ability to motivate a team and manage multiple priorities

• Excellent customer service orientation and problem-solving capabilities

• Basic computer skills for record-keeping, email, and scheduling systems

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.