Digital Account Specialist

Digital Account Specialist
New York, NY 10036
Pay: $33.00 -$35.50 per hour
26-08462

Job Summary

The Digital Account Specialist is responsible for supporting the execution, delivery, optimization, and reporting of digital advertising campaigns. This role works closely with sales, account management, ad operations, yield, finance, and client services teams to ensure digital orders are entered accurately, campaigns launch on time, and delivery and reporting issues are resolved efficiently. The successful candidate is analytical, detail-oriented, collaborative, and comfortable managing multiple priorities in a fast-paced, deadline-driven environment.

Job Responsibilities

• Support sales and account management teams with the day-to-day execution of digital and cross-platform advertising campaigns.
• Ensure digital orders are entered accurately and processed according to campaign requirements.
• Troubleshoot order entry, creative assets, tracking tags, and brand safety requirements.
• Coordinate with trafficking, yield, marketing, and other internal teams to support timely campaign launches and delivery.
• Monitor live campaigns and investigate delivery, performance, and reporting issues.
• Identify and recommend campaign optimizations and solutions to support delivery and minimize revenue risk.
• Produce and analyze campaign performance reports.
• Investigate third-party reporting discrepancies and provide actionable insights to internal teams and clients.
• Partner with finance and billing teams to support billing accuracy, invoice adjustments, and resolution of discrepancies.
• Maintain clear and professional communication with internal stakeholders and external partners.
• Support a positive client experience through timely communication and effective issue resolution.

Job Requirements

• Minimum 1 year of experience in digital media, advertising operations, client services, or a related field.
• Strong analytical and problem-solving skills.
• High attention to detail and accuracy.
• Proficiency in Microsoft Excel, including pivot tables.
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
• Excellent written and verbal communication skills.
• Collaborative and proactive working style.
• Ability to troubleshoot issues, identify solutions, and effectively communicate with cross-functional teams.
• Ability to work effectively in an analytical and deadline-driven environment.

Education

• Bachelor's degree or equivalent professional experience.

Preferred Experience

• Experience in digital media or digital advertising.
• Familiarity with ad servers such as FreeWheel or Google Ad Manager.
• Experience with digital measurement platforms.
• Experience with order management systems such as Operative or Salesforce.
• Experience with advertising campaign reporting tools.

About Equiliem

Equiliem believes in empowering success. It's our job to cultivate relationships that connect people and employers in a way that is inclusive, intelligent, and allows both to thrive.

Across the U.S., leading companies in healthcare, government, engineering, manufacturing, professional services, and energy rely on us for their workforce solutions. Our recruiting and HR services include contract and direct hire staffing, Payrolling/EOR, Independent Contractor Compliance, and Managed Services.

For almost 30 years, we've helped shape our industry. Today, we continue to research, ask questions, and continuously enhance the candidate journey and client experience.

Benefits

We offer a comprehensive benefits package to our employees, which includes:

• Medical Insurance
• Vision & Dental Insurance
• Life Insurance
• Matching 401(k)
• Commuter Benefits
• Employee Discounts & Rewards
• Payroll Payment Options

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Equiliem is an equal opportunity employer. We do not discriminate or allow discrimination based on race, color, religion, creed, sex, age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Equiliem will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [emailprotected] or (732) 238-6050.