Security Officer Front Desk Access Coordinator

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Front Desk Access Coordinator in Lake Mary, FL, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Front Desk Security Professional at a dynamic technology, media, and telecommunications location, you will welcome visitors, support access control, manage badges, and maintain a professional presence. You will help create a secure, customer-focused environment through clear communication and attentive service. Join Allied Universal, where our agile, reliable, innovative, and caring culture puts people first, delivers through teamwork, and acts with integrity.

Position Type: Full Time

Pay Rate: $16.53 / Hour

Job Schedule:

What You'll Do:

Provide customer service to visitors, employees, and contractors at a front desk location within a technology, media, and telecommunications environment by following site-specific procedures and access protocols.
• Monitor entry activity, verify visitor credentials, issue visitor passes, and maintain accurate visitor and contractor records in accordance with site policies.
• Answer and route incoming calls, provide directions and general assistance, and communicate professionally with building occupants and authorized personnel.
• Observe front desk and lobby activity, report unusual conditions or policy concerns, and help to deter unauthorized access through courteous access-control practices.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, following established emergency response procedures and notifying appropriate personnel.

Minimum Requirements:

• Access control and badge experience is preferred.
• Possession of a guard card or license is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Florida State Security Agency License No. B8500287

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.