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Student Success & Scholarship Program Coordinator

North Carolina State University
$ 33,540 - $ 90,156
life insurance, flexible benefit account, paid time off
United States, North Carolina, Raleigh
Jul 09, 2026
Job Posting Information








Posting Number PG195104SP
Internal Recruitment No
Working Title Student Success & Scholarship Program Coordinator
Anticipated Hiring Range $52,000 - $57,000
Work Schedule Monday - Friday, 8am - 5pm; Nights and weekends as needed
Job Location Raleigh, NC
Department Student Success and Engagement
About the Department
About the NC State College of Education
As one of the nation's top-ranked colleges of education, NC State's College of Education leads the way in North Carolina in preparing extraordinary educators, conducting transformational research, and engaging communities where they are to improve the educational outcomes of all learners and advance the greater good. The college's faculty are widely-recognized thought leaders who use their research to transform the practice of teaching, learning, and leading. They have particular strengths in improving technology-enhanced learning and teaching; fostering community-based learning and PK-16 partnerships; and innovating leadership and workforce development, educational policy, and evaluation. About two-thirds of the faculty are grant active. They are engaged in over 225 active projects totaling $151 million, making them the most productive in terms of research activity compared with other colleges of education in North Carolina and among the Top 5% in the nation. In FY24, the college's research expenditures exceeded $20 million.
The college has over 1,600 students studying across five graduate certificates, seven undergraduate majors, two undergraduate minors, 13 master's degrees, three Ph.D., and two Ed.D. programs housed in three academic departments: Educational Leadership, Policy, and Human Development; Science, Technology, Engineering, and Mathematics Education; and Teacher Education and Learning Sciences, with approximately 130 tenure-track and professional-track faculty, 110 support and professional staff, and about 160 graduate and teaching assistants. The College of Education is also home to the Belk Center for Community College Leadership and Research, the Friday Institute for Educational Innovation, and Elevate, NC State's inclusive postsecondary education program for students with intellectual and developmental disabilities. The college has over 18,000 living alumni, with over 6,000 working in public schools in every county in North Carolina. Those who are teachers rate among the highest in effectiveness on surveys of school employers in North Carolina.
NC State promotes an integrated approach to problem solving that transforms lives and provides leadership for social, economic, and technological development across North Carolina and around the world. NC State's land grant mission of teaching, research and service is dedicated to the service of North Carolina and its people. Applicants are encouraged to review the institution's mission, vision and strategic plan, and consider how their background, interest and experience would enable them to support the university.
Student Success and Advising Center (SSAC)
The Student Success & Advising Center strives to successfully engage students in the academic and social life of the College and university community while maximizing the students' potential to progress towards degree completion and develop necessary skills and competencies that will enable them to become productive, effective educators and professionals.
Wolfpack Perks and Benefits
As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.
What we offer:


  • Medical, Dental, and Vision
  • Flexible Spending Account
  • Retirement Programs
  • Disability Plans
  • Life Insurance
  • Accident Plan
  • Paid Time Off and Other Leave Programs
  • 12 Holidays Each Year

  • Tuition and Academic Assistance

  • And so much more!




Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.

Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Essential Job Duties
The Student Success & Scholarship Program Coordinator plays a vital role in advancing student success within the College of Education by facilitating the Undergraduate Scholarship Program and providing high-level administrative, operational, and programmatic support to the Assistant Dean for Student Success. This position is ideal for a collaborative, detail-oriented professional who enjoys improving processes, coordinating complex initiatives, and supporting programs that enhance the student experience.
As the primary coordinator for undergraduate scholarships, you will oversee scholarship administration from start to finish, strengthen operational processes, ensure compliance with university policies, and collaborate with colleagues across the college and university to support effective scholarship administration. You will also provide operational support for strategic initiatives within the Student Success unit's portfolio, coordinate communications and administrative processes, and contribute to projects that advance the college's student success goals. Through strong organizational skills, sound judgment, and relationship building, this role helps ensure the systems, programs, and operations that support students are efficient, responsive, and effective.
Key Responsibilities

Scholarship Program Management (40%)

  • Lead the administration and coordination of the College's Undergraduate Scholarship Program, serving as the primary resource for scholarship processes and operations.
  • Partner with Financial Aid, Advancement, academic departments, and campus colleagues to ensure effective scholarship administration and exceptional student service.
  • Develop and enhance scholarship procedures, workflows, and communications that improve efficiency, compliance, and student access.
  • Review scholarship eligibility, interpret university policies, resolve funding issues, and determine appropriate solutions for complex situations.
  • Coordinate scholarship outreach and facilitate information sessions to help prospective and current students navigate scholarship opportunities.
  • Prepare reports, analyses, and recommendations for the Student Scholarship & Awards Committee to support informed scholarship decisions.
  • Maintain accurate scholarship records and reporting across university systems while ensuring data integrity and compliance.
  • Identify opportunities to improve scholarship operations and implement solutions that strengthen student success and program effectiveness.
  • Provide operational guidance and expertise to college leadership on scholarship administration and related policies.


Student & Stakeholder Support (30%)

  • Provide exceptional customer service to students, faculty, staff, alumni, and external partners with professionalism, empathy, and discretion, while supporting communications and operational processes within the Student Success unit.
  • Serve as a trusted resource by interpreting university policies and proactively helping resolve student questions and concerns related to scholarships, student success initiatives and operational processes
  • Exercise sound judgment when addressing sensitive or complex issues and determine when additional guidance or escalation is needed.
  • Build collaborative relationships across campus and within the community to support scholarship administration, student engagement and student success initiatives.
  • Coordinate undergraduate student employment processes, including PEP and Federal Work-Study opportunities.
  • Coordinate communications, reports, meeting materials, and supporting documentation to facilitate Student Success initiatives, committee work, and onboarding to improve overall unit operations.

Administrative & Event Support (30%)

  • Provide administrative and operational support to the Assistant Dean for Student Success, including calendar management, scheduling, travel coordination, reports, presentations, and financial documentation and other leadership support materials.
  • Coordinate communications and collaborative efforts with the Dean's Office and internal and external partners.
  • Support strategic initiatives, special projects, and operational planning that advance the Student Success unit mission, providing administrative and operational support to the Assistant Dean and Student Success staff as needed to ensure effective program and office operations.
  • Help create a welcoming, responsive environment by assisting students, faculty, staff, and visitors to the college and within the Dean's Suite.
  • Assist with the day-to-day operations of the office by monitoring and restocking office and shared-space supplies, help maintain organized and welcoming common areas, kitchens, and meeting spaces, and provide rotating phone and front desk coverage.
  • Assist with the execution of college-wide and Student Success unit events, including but not limited to: scholarship events, commencement, student engagement programs, community-building events, and other special programs in the Dean's Suite or Student Success office.

Other Responsibilities

  • Perform other duties that support the mission and strategic priorities of the Student Success Office and the College of Education.


Qualifications




Minimum Experience/Education
Bachelor's degree; or an equivalent combination of training and experience.

All degrees must be received from appropriately accredited institutions.
Preferred Qualifications

  • Experience supporting multiple programs, projects, teams, or operational areas simultaneously.
  • Familiarity with PackAssist, financial aid systems, scholarship management platforms, or similar student support technologies.
  • Background supporting scholarship administration, student success initiatives, outreach programs, or educational programming.
  • Experience handling sensitive information with a high level of discretion, professionalism, and confidentiality.
  • Background in teacher education, educator preparation, licensure, or student support services.

Required License or Certification

  • Valid driver's license required.

  • NCDL within 60 days of hire.

Valid NC Driver's License required Yes
Commercial Driver's License Required? No
Recruitment Dates and Special Instructions




Job Open Date 07/09/2026
Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.) 07/15/2026
Notice to Applicants
Please make sure that the work history you list on your application is identical to the work history listed on your resume. The application must be filled out completely, do not use the phrase "see resume".
Special Instructions
Please include as attachments a resume/CV, cover letter, and contact information for at least 3 professional references.
Position Details












Position Number 00061824
Position Type SHRA
Position Classification Band Title Student Services Specialist
Position Classification Band Level Advanced
Position Classification Salary Range $ 33,540 - $ 90,156
Salary Grade Equivalency NC08
Alternate Option
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Full Time Equivalent (FTE) (1.0 = 40 hours/week) 1.0
Appointment 12 Month Recurring
Mandatory Designation - Adverse Weather Non Mandatory - Adverse Weather
Mandatory Designation - Emergency Events Non Mandatory - Emergency Event
Time Limited Position No
Time-Limited Appointment Length (if applicable)
Department Id 130801 - Student Success and Engagement
EEO
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
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