Director, Facilities Maintenance

At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we're not just a part of that movement-we're leading it. United by a desire to build a global community, our purpose is to give members the support to do their best work, and the space to take their ideas to new heights. Join us as we empower tomorrow's world at work.

The Director, Facilities Management oversees all facilities initiatives, vendor performance, and operating expenses within their assigned territory. Reporting to the General Manager, you will lead a team of Facilities Managers and Coordinators, driving operational excellence to maximize performance, value, cost efficiency, member experience, and brand standards. Candidates are expected to be on-site at buildings within their remit up to five days per week, traveling as necessary.

Key Responsibilities

• Strategic Leadership & Team Management: Lead, mentor, and develop a high-performing team of Facilities Managers and Coordinators. Balance day-to-day operational demands with long-term strategic objectives, acting as a territory subject matter expert.

• Operational Excellence & Compliance: Oversee the delivery of facility services and standards-including repair, maintenance, cleaning, and food & beverage. Ensure full compliance with fire, health, and life safety regulations. Leverage the CMMS (Computerized Maintenance Management System) to hold vendors accountable to deliver upon desired outcomes.

• Financial & Vendor Oversight: Drive financial performance by collaborating with regional Finance Leads on budget preparation, forecasting, and expense management. Identify opportunities to reduce OPEX and improve efficiency while maintaining accountability for vendor relationships and performance outcomes.

• Project Management & Cross-Functional Collaboration: Partner with Real Estate, Legal, Design, and Development teams to support new building launches and handover processes. Collaborate with other internal stakeholders within the Sales or Operations organization, such as Health & Safety. Act as a program manager for territory-specific projects and regional initiatives, ensuring successful execution and prioritization.

• Business Continuity & Partnership: Collaborate with Member Technology and Global Security teams to develop and maintain business continuity plans, ensuring all buildings and members remain online. Build high-level partnerships across the region to foster best-practice sharing.

• Continuous Improvement: Audit key processes on an ongoing basis to identify and implement operational improvements that enhance service quality and consistency.

Experience & Requirements

• Education: BA/BS in Business, Hospitality, or a related field; MBA preferred.

• Experience: 12+ years in facilities management, hospitality, retail, or related fields, with a strong focus on operations preferred.

• Operational Background: Proven success managing large, distributed organizations and outsourced service providers. Experience with new business unit launches (e.g., hotels, commercial properties).

• Financial Acumen: Deep understanding of building financials with a demonstrated ability to optimize vendor and team performance.

• Professional Skills: Strong communication, organizational, and project management skills. Experience thriving in fast-paced, agile environments with a bias for action and attention to detail.

• Leadership Style: Assertive, inspirational, and committed to professional development; high degree of integrity, empathy, and self-awareness.

Base Pay:$150,000 to $178,000 annually

Incentive Compensation:WeWork employees are eligible to participate in an incentive plan specific to their role. Your recruiter will detail what incentive plan is applicable to this specific role. WeWork incentive plans are subject to the terms of the applicable incentive compensation plan, which will be made available to you after commencing employment. WeWork reserves the right to amend its incentive plans, and nothing in this job requisition or any other document creates a right to a specific incentive plan payment.

Benefits:Full-time employees are eligible for comprehensive benefits (subject to the terms of applicable plans/policies/agreements, which will be made available to you after commencing employment), including: 20 days of PTO, approximately 13 paid holidays, and 80 hours of paid sick time per full calendar year; 16 weeks paid parental leave; competitive healthcare benefits; 401k plan; and life and AD&D insurance.

Being a WeWorker is more than just a job. We believe the magic of work is sparked by the passion you bring, the places you go, the people you meet and the purpose you follow. And it starts here. Here you will brush shoulders with those who dare to dream and do. Here you will be welcomed by a community that embraces and inspires you-because together we can achieve more. Here we challenge ideas, and explore new ways of getting things done. Whether you are part of our Employee Community Groups, or part of a global project, we ask you to bring your open-minded attitude and collaborative spirit. In return, you will be part of a team where your unique perspectives are celebrated.

WeWork is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon gender, sexual orientation, marital or civil status, pregnancy (or pregnancy-related conditions), gender identity or expression, transgender status or gender reassignment, race, color, national origin or ancestry, citizenship, religion or religious beliefs, age, physical or mental disability, genetic information (including genetic testing and characteristics), military or veteran status, or any other grounds or characteristic that is protected under the law. WeWork is also proud to be an affirmative action employer with respect to veterans and individuals with disabilities.