Security Officer Dispatch

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch in Sioux Falls, SD, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Dispatch Professional in a dynamic tech location, you will monitor systems, coordinate responses, and support security-related operations through clear communication and strong attention to detail. This role offers the chance to stay engaged, assist teams in real time, and deliver outstanding customer service. At Allied Universal, you will be part of an agile, reliable, and innovative team that puts people first and acts with integrity.

Position Type: Full Time

Pay Rate: $21.63 / Hour

Job Schedule:

What You'll Do:

Provide customer service to employees, visitors, and vendors by carrying out site-specific procedures, answering calls, and supporting security-related communications from the dispatch station.
• Monitor cameras, alarms, radios, and other systems to identify unusual activity and coordinate timely responses to incidents, service requests, and emergency situations.
• Dispatch personnel to locations as needed, relay critical information in a calm, problem-solving manner, and maintain clear communication with site contacts and first responders when appropriate.
• Document incidents, calls for service, maintenance concerns, and other activity in logs and reports, helping to support accurate recordkeeping and follow-up.
• Support regular and random patrol operations by tracking officer activity, communicating assignment updates, and helping to coordinate coverage across the location and perimeter.

Minimum Requirements:

• Have 1+ years of law enforcement experience, or 2+ years of security-related supervisor/manager experience, or 3+ years of security-related experience.
• Customer service experience is preferred.
• Be comfortable using a computer or tablet preferred.
• Alarm panel experience is preferred.
• X-ray screening experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.