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This role plays a critical function on the Healthcare Solution Consulting Team by enabling efficient, scalable solution consulting engagement by owning the end-to-end scheduling process across a high-volume, fast-paced sales environment. The individual will serve as the central coordinator between Account Executives, Solution Consultants, and leadership, ensuring optimal resource allocation and timely customer engagement. Success in this role directly impacts sales velocity, customer experience, and internal productivity. The position requires organizational and communication skills, attention to detail, and the ability to multitask and prioritize effectively while maintaining accuracy. As the function evolves, this role also has the opportunity to influence and improve scheduling processes to better support business growth. Over time, the role may expand to support additional business units, increasing its strategic impact.
A Typical Day in the Life Includes:
- Manage incoming scheduling requests by reviewing Salesforce records, validating qualification details, and prioritizing activities based on urgency and business impact.
- Coordinate availability across Solution Consulting teams using scheduling tools to propose optimal meeting times and resource allocations.
- Communicate scheduling options to Account Executives, track responses, and confirm finalized engagements with accuracy and timeliness.
- Maintain and update scheduling systems to reflect confirmed bookings, release unused capacity, and ensure data accuracy across platforms.
- Enforce data quality standards by requiring complete and accurate information in Salesforce before proceeding with scheduling requests.
- Navigate competing priorities by applying business judgment, managing conflicts, and escalating when necessary to sales leadership.
- Identify inefficiencies in current workflows and contribute to improving scheduling processes and operational effectiveness.
Basic Qualifications:
- Experience working in a software or technical company with multiple stakeholders.
- Project management experience.
- Experience sharing presentations to all levels of an organization.
- Experience working with databases, Microsoft Office tools and CRM applications including Salesforce.
- Legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship now or in the future.
Preferred Qualifications:
- Experience working closely with sales, solution consulting, or customer-facing teams in a coordination or operations capacity.
- Experience in scheduling, resource management, or sales support role with competing priorities.
- Experience redesigning operational processes for greater efficiency.
- Exposure to environments with high request volume and tight turnaround expectations.
US Remote (Dallas, TX; Atlanta, GA)
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Infor
Jun 19, 2026