Security Officer Welcome Center

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Welcome Center in Chicago, IL, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Front Desk Officer in a busy retail location, you will welcome visitors, manage access, and support a professional environment through strong communication and customer service. This role offers the chance to be the first point of contact while helping with security-related concerns and daily activity at the front desk. At Allied Universal, you will be part of a caring, agile, reliable, and innovative team that values integrity and teamwork.

Position Type: Full Time

Pay Rate: $19.00 / Hour

Job Schedule:

What You'll Do:

Provide customer service to clients, visitors, and staff by following site-specific procedures, access protocols, and when appropriate, emergency response activities.
• Monitor front desk activity, greet incoming guests, verify identification and/or visitor information, and direct individuals according to location procedures.
• Respond to incidents, questions, and critical situations in a calm, problem-solving manner, documenting details and communicating with site contacts as needed.
• Observe lobby and entry areas for unusual activity and report security-related concerns, policy violations, and/or maintenance issues to the appropriate personnel.
• Support a professional front desk presence by managing visitor logs, receiving deliveries when applicable, and helping to deter unauthorized access at the location.

Minimum Requirements:

• Customer service experience is preferred.
• CPR certification is preferred.
• A guard card/license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.