Marketing Event Operations Senior Associate

Your Journey at Crowe Starts Here:

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you're trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That's why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

Job Description:

JOB OVERVIEW

The Event Operations Senior Associate plays a critical role in the execution and operational success of meetings and events across the firm. This position is responsible for coordinating and managing complex logistical components, including scheduling, shipping, vendor interactions, inventory oversight, and on-site event support. The Senior Associate serves as a key executor within the Event Operations function, ensuring that all operational components of assigned events are delivered accurately, efficiently, and in alignment with firm standards.

KEY RESPONSIBILITIES

Event Logistics & Execution

• Coordinate detailed logistics for medium-to-large firmwide events including scheduling, shipping, venue setup, materials management, and onsite execution requirements.
• Implement assigned tasks of event project plans for specified events, collaborating with Managers and Leads to ensure objectives, timelines, and operational processes are met.
• Oversee shipping workflows, including creation of shipping schedules, vendor pickups, delivery tracking, packing standards, and post-event returns.
• Vendor, Inventory & Resource Management.
• Serve as a primary logistics liaison with vendors for execution needs for shipping, equipment rental, supplies, printing, and on-site services, escalating contracting or performance issues to Managers.
• Manage and maintain event inventory including booth assets, giveaways, signage, and reusable materials; ensure accuracy of tracking records and sustainability practices.
• Support vendor sourcing conversations by providing operational insights and identifying needs related to logistics, timelines, and support resources.

Technology, Systems & Reporting

• Perform system administration tasks for event technology platforms including Cvent, Survey Monkey, Poll Everywhere, and related tools.
• Generate logistics reports, shipping manifests, timeline updates, and other documentation to support event readiness and post-event evaluation.
• Track potential risks or operational conflicts and promptly escalate issues that may affect event outcomes.

Collaboration, Communication & Cross-Functional Support

• Work closely with Event Leads and Managers to ensure logistical requirements align with the operational plans and requirements defined by Event Leads and managers.
• Coordinate with Marketing, Shared Services, IT, and other internal teams to ensure all operational components are aligned and executed accurately based on defined event plans and requirements.
• Assist in event-related catering coordination for firmwide meetings and events.
• Team Leadership & Process Development
• Mentor and support Associates, contributing to onboarding, skills development, and process training.
• Help refine operational procedures, templates, and documentation to ensure consistency and continuous improvement across the Event Operations function.
• Support sustainability initiatives by identifying opportunities to optimize event materials usage and shipping practices.

QUALIFICATIONS

• Bachelor's or Associate's degree in Business or relevant field preferred
• 3-5 years of event support or logistics experience required
• Project Coordinator and vendor management skills
• Strong attention to detail and communication
• Proficiency in Microsoft Office tools required
• Proficiency in Cvent, Survey Monkey, Poll Everywhere, and other related platforms is a plus

#LI-JB1 #EventOperations #GoCrowe

We expect the candidate to uphold Crowe's values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Crowe is not sponsoring for work authorization at this time.

Our Benefits:
Your exceptional people experience starts here. At Crowe, we know that great peopleare what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you!

How You Can Grow:
We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!

More about Crowe:
Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.

Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability or protected veteran status, or any other characteristic protected by federal, state or local laws.

Crowe LLP does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.

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We are committed to a merit-based hiring process, evaluating all candidates consistently using objective, job-related criteria such as relevant experience, demonstrated skills, measurable impact, and alignment with the role's responsibilities, and making employment decisions in a fair and inclusive manner free from discrimination.

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