Sr. Manager, Project Management

Be part of an amazing story.

Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Senior Manager, Campaign Management oversees the planning and execution of marketing campaigns and production workflows across the enterprise. This role suits a highly organized, results-driven project management leader who thrives in a fast-paced, high-volume environment and balances hands-on execution with team leadership and cross-functional collaboration.

The Senior Manager manages multiple projects simultaneously, ensuring operational excellence and strong alignment across creative, marketing, production, digital, and media teams. This role plays a critical part in translating business priorities into clear, actionable plans and delivering work that drives brand growth, customer engagement, and revenue.

What You Will Do

Campaign & Project Management:

• Lead end-to-end project and campaign execution, ensuring timelines, budgets, quality standards, and alignment with business objectives and marketing goals. Oversee production workflows and deliverables across multiple concurrent initiatives. Proactively identify and resolve bottlenecks to maintain speed to market.

Team Leadership:

• Coach and support a high-performing team of managers and specialists. Foster a culture of collaboration, accountability, problem-solving, and innovation. Partner on resource planning and workload management to optimize team efficiency and performance.

Cross-Functional Collaboration:

• Partner closely with internal teams (marketing, creative, production) and external vendors to align on goals, deliverables, and timelines. Ensure clear, consistent communication across all phases of each project.

Workflow & Process Management:

• Manage multiple project calendars and schedules while identifying and implementing best practices to streamline workflows and improve operational efficiency.

Reporting & Insights:

• Track project milestones and campaign performance. Deliver clear progress updates and actionable insights to leadership and stakeholders. Provide recommendations informed by project outcomes and relevant industry trends.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
• In addition to the essential duties mentioned above, other duties may be assigned.

Skills You Will Need

Campaign & Project Management: Proven ability to lead end-to-end campaign and project execution, managing timelines, budgets, quality standards, and dependencies across multiple concurrent initiatives while maintaining speed to market.

Team Leadership & Development: Demonstrated experience coaching and developing high-performing managers and specialists, fostering a culture of accountability, collaboration, problem-solving, and continuous improvement in matrixed environments.

Cross-Functional & Stakeholder Collaboration: Strong capability to partner effectively with marketing, creative, production, digital, media teams, and external vendors to align on goals, deliverables, and timelines with clear, consistent communication.

Workflow & Process Optimization: Expertise in managing complex project calendars and production workflows, with a track record of identifying and implementing best practices that streamline operations and improve efficiency at scale.

Omnichannel Marketing Execution: Deep knowledge of omnichannel campaign delivery, including paid media, email, in-store, digital, and social, with the ability to translate business priorities into integrated, executable plans.

Reporting & Performance Insights: Proven skill in tracking project milestones and campaign performance, delivering executive-ready updates, insights, and recommendations informed by data, outcomes, and industry trends.

MarTech & Project Management Platforms: Experience working with marketing technology and project management tools (e.g., Adobe Workfront, DAMs) and leveraging performance analytics to drive execution and accountability.

Strategic & Tactical Leadership: Ability to operate at both strategic and hands-on levels, applying strong judgment, organization, and problem-solving skills in high-pressure, fast-paced environments.

Who You Are

• Candidates with a bachelor's degree or equivalent work experience in a related field are encouraged to apply.
• 7-plus years of progressive experience in campaign management, marketing operations or related disciplines.
• Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
• Able to work a flexible schedule based on department and company needs.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

Join us and help write the next chapter in our story - apply today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

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