Manager, Program Quality & Compliance

Are you someone who strives for excellence, values accountability, provides the best service, all while reflecting unwavering integrity? Our talented team members across the state follow the behaviors, beliefs and outcomes of these core values to ensure that our vision is met. If you're ready to join the TSTC family and make great memories please complete our application process.

Employee will demonstrate TSTC's Core Values of Excellence, Accountability, Service, and Integrity with internal and external stakeholders, customers, students, and community members.

Program Design and Governance

Lead needs assessments to define program outcomes and competencies. Manage curriculum lifecycle processes including development, approvals, instructor qualifications, and implementation schedules.

Instructional Resources and Accessibility

Coordinate development and maintenance of instructional materials and LMS assets, ensuring accessibility standards and compliance with universal design principles.

Leadership

Supervise assigned staff, promoting accountability, performance excellence, and continuous improvement aligned with departmental objectives.

Regulatory Compliance and Quality Assurance

Develop and maintain compliance frameworks. Conduct audits, implement corrective actions, and serve as liaison to regulatory and accrediting bodies.

Policy Monitoring and Implementation

Monitor regulatory changes and translate requirements into updated policies, procedures, and operational guidance for program staff.

Data Analytics and Outcomes

Define program KPIs and partner to develop dashboards and reporting tools. Analyze performance data and provide actionable recommendations to leadership.

Strategic Projects and Grants

Oversee grants and strategic initiatives, ensuring alignment with workforce demand, funding requirements, timelines, and program capacity.

Funding Compliance and Reporting

Ensure adherence to grant requirements, documentation standards, and reporting obligations in coordination with funding entities.

Continuous Improvement and Professional Development

Translate operational feedback into prioritized improvements and lead training on curriculum, compliance, and instructional practices.

Multi-Site Program Support

Support consistent delivery, instructional quality, and operational standards across multiple locations, including travel as required.

Bachelor's degree required or equivalent combination of education and experience.
Three years of experience in commercial driving, workforce training, education, or a related field.
Two years of experience managing projects, budgets, and evaluation methods.
One year of experience in a leadership or management role.
Experience with compliance audits, regulatory frameworks, or instructional quality assurance.
Experience with grant-funded programs and funding compliance requirements.

Three years of experience managing budgets and complex projects.
Experience in CDL or transportation industry with knowledge of DOT, FMCSA, or state CDL regulations.
Knowledge of higher education and workforce development systems.

Relevant experience may be considered in lieu of a degree, except in cases where a specific degree is required to meet accreditation standards, licensure requirements, or other legislative or regulatory obligations. This includes, but is not limited to, certain faculty positions and staff roles governed by state or federal educational mandates.

Ability to develop and manage compliance frameworks and quality assurance processes.
Ability to analyze program data and translate insights into strategic improvements.
Ability to manage curriculum development and instructional quality standards.
Ability to interpret and apply regulatory requirements to operational practices.
Ability to manage grants, funding requirements, and reporting processes.
Strong written and verbal communication skills with the ability to influence stakeholders.
Ability to manage multiple priorities across programs, locations, and initiatives.
Financial acumen with ability to manage budgets and support revenue-generating programs.

Problem-Solving
Applies critical thinking to identify issues, analyze root causes, and implement effective solutions that drive continuous improvement.

Leadership
Provides guidance, develops staff, and drives accountability to achieve program goals and operational excellence.

Customer Service and Teamwork
Demonstrates commitment to service and collaboration through effective stakeholder engagement.

Innovation
Implements process improvements and leverages emerging practices to enhance program quality and scalability.

Strategic Thinking
Analyzes trends and data to develop forward-looking strategies aligned with workforce and institutional priorities.

Ownership and Accountability
Takes responsibility for program outcomes, deadlines, and deliverables with a focus on quality and consistency.

Stakeholder Engagement
Builds strong relationships with internal and external partners to support program success.

This job description outlines the general responsibilities and expectations of the role. It is not intended to include every task or responsibility. Additional duties may be assigned by leadership as needed.

This position is classified under Fair Labor Standard Act (FLSA) as exempt and operates in a professional and instructional environment that may include campus offices, classrooms, or lab settings.

TSTC will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the position.

TSTC is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, disability, age, religion, genetic information, or veteran status.
The role may require movement across campus, participation in meetings, and engagement with faculty, staff, and students to support institutional goals. Work is primarily performed in an office or academic environment using standard technology and communication tools. These activities can be performed with or without reasonable accommodation to support the essential functions of the role.

Equal Opportunity Employer

Texas State Technical College (TSTC), as an equal opportunity employer, complies with all applicable federal and state laws regarding nondiscrimination. TSTC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Employment Eligibility Verification

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at TSTC.

Background Checks

A criminal history background check will be required for the finalist(s) under consideration for this position.