Customer Service Representative

Now hiring Customer Service Representative

San Diego, CA

Pay Rate: $21.50 per hour

1st Shift: 7:00 AM - 3:30 PM

Customer Happiness Specialist (Yes, It's a Real Job!)

Customer care starts with you. Step up as a Customer Service Representative and bring the service skills that make all the difference.

Here's What You'll Get:

• Good weekly pay that's on time and reliable
• Benefits you'll actually use (Medical, Dental ,Vision+ Life)
• Optional 401(k) plan to help future-you out

Here's What You'll Need:

• Previous customer service or call center experience preferred
• Strong verbal and written communication skills
• Excellent problem-solving and interpersonal abilities
• Strong attention to detail and organizational skills
• Ability to work independently and manage multiple tasks efficiently
• Comfortable using computer applications including Microsoft Outlook and data entry systems

Key Skills

• Customer support and conflict resolution
• Data entry and documentation accuracy
• Time management and multitasking
• Professional phone and email communication

Key Responsibilities

• Respond to customer inquiries regarding products, services, billing, and account information
• Resolve customer complaints by processing refunds, exchanges, or billing adjustments
• Follow up with customers regarding claim investigations and issue resolutions
• Escalate unresolved concerns to appropriate departments for further review
• Maintain accurate records of customer interactions, complaints, and actions taken
• Provide professional, friendly, and timely customer support via phone and email
• Accurately document customer information and updates within company systems

"The Staffmark team delivered great service but always checking in on the assignment and making sure everything was going well." Staffmark Associate

Answer calls, not job ads. This is the one - Apply now.

Join a Team That Works for You

At Staffmark, we're more than just a staffing company-we're your career partner. As part of RGF Staffing and Recruit Group, anHR powerhouse behind big names like Indeed and Glassdoor, we've got the muscle and the know-how to get you where you want to go.

With more than half a century of experience and a track record of putting hundreds of thousands of people to work every year, we've got your back. Whether you're looking to level up, switch gears, or just get to work fast, we make it happen.

Join us and experience the advantage of working with a trusted name in recruiting-because your success is our success.

The base pay range listed reflects what we reasonably expect to offer for this role. Actual pay may vary based on location, experience, and performance. Depending on the position, benefits may include medical, dental, and vision coverage; retirement and savings plans; paid holidays and time off; supplemental insurance; and additional wellness or incentive programs.