Mobile Crisis Licensed Manager

Centerstone is among the nation's leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people's lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!

JOB DESCRIPTION:

SUMMARY OF POSITION

The Mobile Crisis Manager provides both administrative and clinical oversight of mobile crisis response services, ensuring high-quality, timely, and effective crisis intervention services in the community. This role is responsible for supporting staff, maintaining clinical excellence, and strengthening partnerships with community stakeholders to enhance access, coordination, and outcomes across the crisis continuum.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Oversee day-to-day operations of mobile crisis teams, including staffing, scheduling, and service coverage.
• Ensure timely and accurate submission of required internal and external reports, including those for state, federal, and grant-funded programs.
• Monitor data trends to identify opportunities for program improvement, workforce support, and service optimization.
• Ensure compliance with organizational policies, state and federal regulations, and accreditation standards.
• Support recruitment, onboarding, and retention of crisis staff.
• Serve as a clinical resource for staff during high-acuity or complex crisis situations.
• Facilitate and support training for crisis staff, including onboarding, ongoing skill development, and competency-based learning (e.g., de-escalation, trauma-informed care, suicide risk assessment).
• Represent the organization in community meetings, coalitions, and system level planning efforts related to crisis services.
• Collaborate with partners to improve care coordination, referral pathways, and access to crisis services.

KNOWLEDGE, SKILLS & ABILITIES

• Strong clinical expertise in crisis intervention, suicide risk assessment, and trauma-informed care.
• Demonstrated leadership and team management skills.
• Ability to make sound clinical decisions in high-pressure, time-sensitive situations.
• Excellent communication and relationship-building skills with staff and community partners.
• Knowledge of local behavioral health systems, resources, and crisis continuum of care.

QUALIFICATIONS

Education Level

Master's degree in Social Work, Counseling, Psychology, or a related behavioral health field required.

Years of Experience

• Prior experience supervising or leading clinical teams preferred.
• Experience with community-based service delivery and interdisciplinary collaboration strongly preferred.

Certification/Licensure

Must be licensed (LMHC, LCSW, or LMFT) per Florida department of Professional Regulation as per chapter 490 or 491 F.S. Management experience. Must have valid drivers license, current automobile insurance and have a safe driving record.

PHYSICAL REQUIREMENTS

Standing - 20%

Sitting - 80%

Squatting - Occasional

Kneeling - Occasional

Bending - Occasional

Driving - Occasional

Lifting - Occasional

DISCLAIMER

The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.

Time Type:

Pay Range:

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

• Medical, dental, and vision health coverage

• Flexible Spending and Health Savings Accounts

• 403b retirement plan with company match

• Paid time off and ten paid holidays

• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)

• Employee Resource Groups

• Continuing education opportunities

• Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect.

At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture.

Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.

Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.