Senior Product Line Manager - Medicare Advantage

Job Description

At Blue Cross NC,we'remaking health care better for all - by listening deeply, challengingwhat'spossible, and putting care at the heart of everything we do. Join a purposedriven team where ideas spark change, growth is encouraged, collaboration fuels impact, andyou'resupported with flexibility and trust to do meaningful work.

What You'll Do

• Serves vital role in the product design process prior to project initiation; serves as a subject matter consultant for assistance in vetting product design concepts, communicating potential enterprise impacts in relation to the design and helps to continuously improve the design through to completion

• Works cross-functionally with impacted business areas to ensure that product launches effectively, including the appropriate training, sales support, communications, and product positioning

• Partners with the project team and stakeholders to support the definition and subsequent creation of the product and/or platform roadmap, definition of scope, participation in estimation efforts, and prioritization of functionality

• Coordinates identification and reporting of quality, compliance, and delivery progress, assists in finding answers to technical questions on the domain, and recommends corrective action as required to assist business stakeholders and the project team

• Develops requirements, user stories, and acceptance criteria to confirm alignment with product vision

• Communicates with team members and managers on upcoming needs for specific resources, delivery timing, and constraints based on user story prioritization and solution/impact analyst recommendations

• Assesses overall impact of change requests, updates the product vision, and makes roadmap / prioritization adjustments. Coordinates with the project team to ensure change control and change management procedures are followed as they relate to scope and requirements

• Post release, responsible for tracking and reporting on whether the envisioned business value is realized

• Assists with the identification of methodology challenges and recommends solutions for continuously evolving Agile at Blue Cross NC

What You Bring

• Bachelor's degree or advanced degree (where required)

• 5+ years of experience in related field.

• In lieu of degree, 7+ years of experience in related field.

Bonus Points

• Prior experience working on Medicare Advantage product development, strongly preferred

• Familiarity with CMS lifecycle and Medicare, Med Sub, and employer group plans

• Previous work experience in health insurance or healthcare industry with multi-faceted knowledge of delivery systems as evidenced by at least 3 years of direct work experience as a Product Developer or Associate, Business Analyst, Business Systems Analyst, Business Solutions Architect, Project/Program Manager, and/or Product Owner is strongly preferred

• Excellent communication (verbal and written), presentation, and active listening skills

• Excellent PC skills (e.g., MS Office Suite, MS Project, Visio/draw.io)

• Ability to manage multiple projects effectively and prioritize activities to meet deliverable dates and/or changing priorities

• Strong negotiation, problem-solving, decision-making, and influencing skills to work with people across the enterprise, garnering input and buy-in.

WhatYou'llGet

• The opportunity to work at thecutting edgeof health care delivery with a teamthat'sdeeply invested in the community

• Work-life balance, flexibility, and the autonomy to dogreat work

• Medical, dental, and vision coverage along withnumeroushealth and wellness programs

• Parental leave and support plus adoption and surrogacyassistance

• Career development programs and tuition reimbursement for continued education

• 401k match including an annual company contribution

• Learn more

Where You'll Work

Our Hybrid Flex approach is built on presence with a purpose - giving you flexibility to work remotely with intentional in-person connection - that supports a workplace that's flexible, connected, and future focused.

In a Hybrid-Flex role, you'll work in the office at least two days a week for collaboration and connection. In a Remote Flex role, you'll work virtually, with a few in-office visits each year for meaningful moments that matter.

Whether your role is Hybrid Flex or Remote Flex depends on the nature of the work and distance from our Durham headquarters. We welcome candidates from outside the local area and in any states listed on this job posting. Onsite expectations will be discussed during the interview process.

Salary Range

At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs.Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs.

*Based on annual corporate goal achievement and individual performance.

Skills

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