Assistant Director of Basic Needs Security

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Approval of remote and hybrid work is not guaranteed regardless of work location.For additional information on remote work at Penn State, seeNotice to Out of State Applicants.

POSITION SPECIFICS

The Assistant Director of Basic Needs Security leads one of the four core pillars of Student Care & Advocacy, basic needs security, within a broader team dedicated to supporting students navigating unexpected challenges. This role develops and coordinates a comprehensive, campus-wide strategy to address essential needs, including food, housing, healthcare, and transportation, while building strong partnerships across the University and community to streamline referrals and address service gaps. The position guides case managers and campus partners while also delivering direct case management support as needed. Additionally, it fosters student engagement and leadership through advising Students United Against Poverty and collaborating with student organizations working to address basic needs.

• Strategic Leadership & Partnership Development for Basic Needs
  Lead one of the four pillars of Student Care & Advocacy by developing and advancing a comprehensive, campus-wide basic needs strategy aligned with divisional priorities. Co-chair the Basic Needs Collaborative within the broader University basic needs framework, working in coordination with the Basic Needs Leadership Council, and partner closely with the Campus-Community Alliance, led by a fellow Assistant Director, to strengthen cross-sector collaboration. Build and sustain relationships with University stakeholders and community providers to streamline referrals, expand resources, and address service gaps for students.

• Program Oversight & Implementation
  Oversee and continue to develop emergency support programs and key basic needs initiatives, including the Student Emergency Fund, Emergency Dining Dollars, meal plan scholarships, and other direct assistance efforts. Ensure effective coordination, implementation, and ongoing refinement of programs to meet evolving student needs.

• Case Management & Referral Coordination
  Monitor and triage incoming referrals, create and assign cases, and provide direct case management for complex student situations. Ensure effective coordination of care across systems while working collaboratively with other Student Care & Advocacy pillars and providing team-based support as needed. Serve on Student Affairs on-call rotation.

• Staff Guidance & Campus Consultation
  Provide guidance, training, and consultation to case managers and campus partners to ensure consistent, effective support for students with basic needs concerns.

• Student Engagement & Advising
  Advise Students United Against Poverty and collaborate with student leaders to advance basic needs initiatives. Oversee the intern program and support the development of student employees involved in basic needs efforts.

• Development, Stewardship & Fund Management
  Partner with Student Affairs Development to support fundraising and stewardship efforts. Oversee and manage funds that support basic needs programs, ensuring resources are allocated effectively and aligned with program priorities.

• Data Strategy, Assessment & Communications
  Lead efforts related to data collection, assessment, and communication to inform decision-making, demonstrate impact, and increase awareness of available resources.

The ideal candidate for the Assistant Director of Basic Needs Security will bring a strong foundation in supporting individuals facing complex challenges, along with the ability to lead strategy and collaborate across systems. A master's degree is preferred, along with experience in social work, case management, student affairs, human services, crisis intervention, or a related field. Candidates should demonstrate leadership skills, a commitment to equity and student support, and the ability to navigate both direct service and programmatic responsibilities within a collaborative, fast-paced environment.

MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS

BACKGROUND CHECKS/CLEARANCES

SALARY & BENEFITS

Salary Structure - Information on Penn State's salary structure

Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page.

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

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