EX OA Entrprs Tchlgy Srvs Off
5/25/2026 11:59 PM Eastern
Enterprise Technology Services Office
Keystone Building, 4th Floor
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THE POSITION
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Looking for a paid Information Technology (IT) internship? We have you covered! Infrastructure and Economic Development Technology Services Office support teams are seeking an intern to assist with projects such as a laptop or printer refresh, as well as to provide support for multi-agency customers. This position will provide an intern with experience working with asset and incident management and delivering quality customer service. Apply with us today and gain real work experience and knowledge while laying the foundation for a rewarding career.
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DESCRIPTION OF WORK
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As an Information Technology Intern, you will install operating system and software images and applications on personal computers (PC) to include configuring for network operation. Your duties will involve installing, configuring, and troubleshooting network and local printers and medium to wide format plotters; installing and configuring personal computer peripheral devices; installing and supporting networking infrastructure equipment; and understanding structured cabling concepts. Additional tasks:
- Configure and provide support for mobile devices; to include iPhones, iPads, cell phones, and air cards, mobile devices will be managed via Intune
- Support audio and video conferencing equipment, most equipment will be configured to work in a Microsoft Teams environment
- Enter and verify asset management data in the Remedy ITSM system
- Perform inventory reconciliation and prepare equipment for surplus disposition
Work Schedule and Additional Information:
- Internship, approximately May 2026 through August 2026 with the potential to extend through the first week of January 2027
- Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
- This position will be headquartered in the Keystone Building, with possible trips to support remote sites.
- Telework: You will not have the option to telework in this position.
- Salary: In some cases, the starting salary may be non-negotiable.
- You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
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REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
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QUALIFICATIONS Internship Requirements:
- Currently enrolled in college full-time (carrying 12 or more undergraduate credits, or 9 or more graduate credits) pursuing majors in Computer Science, Information Systems, Information Technology, or other related majors.
- Must be at least 18 years of age and in good academic standing (as defined by a GPA of 2.0 or higher).
Additional Requirement:
- You must be able to perform essential job functions.
Legal Requirement:
- You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.
How to Apply:
- Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
- If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
- Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
- Failure to comply with the above application requirements may eliminate you from consideration for this position.
- All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.
Veterans:
- Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
Telecommunications Relay Service (TRS):
- 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
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