New

Cybersecurity System Administrator

Partners In Health
life insurance, 401(k)
United States, Massachusetts, Boston
800 Boylston Street (Show on map)
May 12, 2026
Description Position Title :Cybersecurity System Administrator Reports to :Senior Director, Information Security Location : Employees in this role can work from our Boston, MA office, remotely within the U.S. or hybrid of these two options (up to 5%travel) Position Type: Full-Time, Regular, 40 hours/week, Exempt Position Overview The Cybersecurity System Administrator is a critical, hands-on role dedicated to the day-to-day operational defense of Partners In Health's (PIH) global IT infrastructure. Serving as the organization's first line of defense, this individual is responsible for continuously monitoring our digital environment, triaging daily security alerts, and maintaining the health of our core defensive tools across both on-premises and cloud-based systems. The Cybersecurity System Administrator will work closely with the Information Security Director and the broader IT department to execute our security strategy. This role focuses on critical execution: running routine vulnerability scans, managing identity and access controls, assisting with incident response, implementing priority cyber defenses, and serving as the primary escalation point for security-related helpdesk tickets. This position is ideal for a detail-oriented IT professional looking to deepen their hands-on expertise in cybersecurity operations. By maintaining the daily security posture, educating end-users, and executing established security playbooks, the Cybersecurity System Administrator plays a direct and vital role in protecting the systems and data that support PIH's global health and social justice mission. Responsibilities Daily Security Operations, Monitoring & Defense (40%) Monitor the organization's Security Information and Event Management (SIEM) , Endpoint Detection and Response (EDR) , and alerting platforms daily. Serve as the first line of defense to triage initial security alerts, investigate suspicious activity, and escalate complex or critical issues to senior security staff. Assist in the daily administration and health monitoring of security tools, including antivirus, EDR, firewalls, and email security tools. Work under the guidance of the Information Security Director to fine-tune monitoring alerts and detection rules to reduce false positives and alert fatigue. Review daily threat intelligence feeds and assist in updating internal blocklists and security controls based on emerging threats. Implement key cyber defenses, as prioritized by the Information Security Director and the IT Leadership team. Vulnerability & Access Management (30%) Execute regular vulnerability scans across on-premises and cloud environments. Review automated reports and assist the infrastructure team with prioritizing patch management. Support the administration of Identity and Access Management (IAM). Conduct routine audits of user access, enforce the principle of least privilege, and assist in onboarding/offboarding workflows. Assist in monitoring endpoint compliance (e.g., verifying antivirus is running, OS is patched, and encryption is enabled) to ensure secure access for remote and onsite staff. Incident Response & User Support (20%) Serve as a first responder for routine security incidents (e.g., compromised credentials, malware isolation). Assist in the containment, investigation, and reporting phases of the Incident Response lifecycle. Administer the organization's security awareness training platform. Manage the deployment of monthly phishing simulation campaigns and track user completion metrics. Act as an escalation point for the IT Helpdesk for security-related user tickets, such as blocked legitimate emails, restricted access, or suspicious file reports. Documentation & Compliance Support (10%) Create, update, and maintain Standard Operating Procedures (SOPs) for daily security tasks and alert handling. Assist the Cybersecurity Operations team in gathering evidence, generating reports, and documenting controls to support PIH's alignment with the NIST Cybersecurity Framework (CSF). Required Experience, Education, Licenses or Certifications Bachelor (4-year) degree, with a technical major, such as engineering or computer science, or comparable work experience with an IT emphasis. 3+ years of on-the-job experience in Information Security Experiencewith NIST, CIS,CMMC,ISO27001/2, GRC frameworks and their implementation process. Certifications related to CSSP, CISSP, CEH, SEC+, ITIL, COBIT, PMP Skills Required: In-depth knowledge of computer and network systems, including foundational protocols (TCP/IP, DNS, DHCP), routing, and secure network architecture. Hands-on experience administering and tuning core defensive platforms, such as EDR, SIEM systems, and vulnerability scanners. Preferred: Strong proficiency in writing and maintaining automation scripts using PowerShell, Python, or Bash/Shell scripting to streamline security operations and incident response. Experience working within and securing Linux environments and a foundational understanding of containerization technologies (e.g., Docker). Familiarity with administering secure remote access solutions, software-defined perimeters, or Zero Trust network architectures. Core Values and Competencies Demonstrates the organization's core values of: Commitment, Humility, Integrity and Pragmatic Solidarity/Accompaniment. Accountability - Able to accept responsibility for one's actions, outcomes, and those of their team. Achieving results - Able to design and conduct work with clarity and integrity: to set realistic targets for themselves and others, ensure availability of resources, monitor progress and performance, accomplish meaningful outcomes, evaluate achievements, and integrate lessons learned. Adaptability - Able to adapt to change, to balance multiple demands, consider new approaches, and persist towards solutions in changing circumstances. Teamwork - Able to work well with others to achieve common goals. Exemplary interpersonal skills; ability to collaborate effectively with staff across departments and countries. This vacancy may be used to fill similar positions. Organizational Profile Partners In Health (PIH) is a non-profit, global health organization that fights social injustice by bringing the benefits of modern medical science first and foremost to the most vulnerable communities around the world. PIH focuses on those who would not otherwise have access to quality health care. PIH partners with the world's leading academic institutions to create rigorous evidence that shapes more sound and all-inclusive global health policies. PIH also supports local governments' efforts to build capacity and strengthen national health systems. As of today, PIH runs programs in 11 countries (Haiti, Kazakhstan, Lesotho, Liberia, Malawi, Mexico, Navajo Nation, Peru, Rwanda, Sierra Leone, United States), where it provides direct care to millions of patients, through public facilities and community engagement. Partners In Health (PIH) is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. It is the policy of PIH not to discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion, creed, disability, sex and gender, sexual orientation, gender identity and/or expression, military or veteran status, or any other characteristic protected under applicable federal, state or local law.PIH works in and with a number of governments in and outside the U.S., and to the extent applicable, this statement is intended to incorporate the prohibition of any unlawful discrimination covered by applicable laws in such countries, states and municipalities. Partners In Health participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. Any offer of employment is contingent upon the successful completion of applicable background checks. Our Benefits Are Built for Real Life We know you do your best work when you're supported. Work from anywhere in the U.S.for most roles, with flexibility baked into how we operate Comprehensive health coverage(medical, dental, vision, disability, and life insurance) so you can focus on what matters A 401(k) with automatic employer contributionsto help you invest in your future Flexible PTO with no cap, plus generous holidays, summer and winter breaks, and a sabbatical program Professional development supportandhome office reimbursementsto help you grow and work comfortably wherever you are (Some roles may require specific locations or on-site presence. Benefits are subject to plan terms.) The expected starting salary range for new hires in this position is between $75,000-85,000/year and may vary depending on multiple individualized factors, including market for the position, job-related knowledge, skills, and experience. Partners In Health will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If a reasonable accommodation is needed, please contact: [emailprotected] .