Standardized Patient Program Coordinator, UMKC School of Medicine

University of Missouri-Kansas City

Medical Education Support Services

Clinical Training Facility

This role supports the Standardized Patient (SP) Program at UMKC School of Medicine, coordinating simulations at the Clinical Training Facility (CTF) and partner locations across Kansas City and St. Joseph, MO. Standardized Patients are actors who portray patients so that learners can improve their clinical skills.
This role also provides hands-on support for manikin-based simulation events and includes responsibilities as an American Heart Association (AHA) BLS Instructor. Travel to St. Joseph each month is required and is an essential part of the job; mileage is reimbursed per University policy. This position is not remote.

Key Responsibilities

Program Leadership & Administration

• Assist in scheduling and supervising a diverse team of Standardized Patients: including participation in hiring, onboarding, coaching, and performance management
• Serve as a point of contact for faculty, staff, and external partners regarding the program and SP needs
• Manage the SP program's administrative components (such as Canvas page), keeping training materials and event information up to date
• Stay current on best practices in simulation and SP-based education, including attendance at relevant conferences
• Match the right SPs to each scenario based on patient characteristics, learning objectives, and SP strengths and availability

Event Operations

• Plan and coordinate logistics for SP events.
• Provide hands-on support for event setup, breakdown, and AV/IT needs
• Create and maintain accurate event records in the learning management system (e.g., Elevate LearningSpace)
• Troubleshoot operational issues before, during, and after events, working closely with CTF staff
• Develop and refine program procedures to ensure consistent, high-quality event delivery
• Help identify and secure the supplies and resources needed for program success

Education, Assessment & Quality

• Collaborate with UMKC faculty to develop and support SP-based curriculum and case training
• Continuously improve existing SP scenarios and support the creation of new ones
• Observe and evaluate SP performances and provide constructive feedback and remediation as needed
• Maintain assessment tools and supporting materials for all SP exams
• Develop and deliver training resources for SPs, new hires, and faculty/staff
• Support SP-based research initiatives as needed

Reporting & Financial Support

• Assist in preparing usage and financial reports to support program planning and center-level decision-making
• Assist with development and monitoring of the SP Program's annual budget
  

• Bachelor's degree in a related field (healthcare, education, public health, theater, or management), OR at least 2 years of relevant professional experience in a field such as healthcare, education, simulation, theater/arts, or program coordination
• Current AHA BLS Provider certification, or the ability to obtain one before the start date
• Ability to obtain AHA BLS Instructor certification within 6 months of hire
• Basic familiarity with medical terminology
• Valid driver's license and willingness to travel regularly to St. Joseph, MO
  

• Experience working with Standardized Patients or in simulation-based education
• Background in acting, directing, or production (theater, film, or related fields)
• Prior experience supervising staff, coordinating programs, or managing operations
• Current AHA BLS Instructor certification
• Experience supporting manikin-based simulation (task trainers, high-fidelity simulators, etc.)
• Strong proficiency with Microsoft Office (Word, Excel, PowerPoint, Teams) and learning management systems such as Canvas
  

Anticipated Salary is $21.00 - $23.00 per hour commensurate with experience, education, and internal equity.

Grade: 08
University Title: BUSINESS SUPPORT SPECIALIST SR
To review the University of Missouri's Staff Compensation Structure you can view the Job Code detail page. Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Application review to begin immediately. Position will remain open until filled.

Visa Sponsorship Information:
Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas.

Kansas City offers the best of both worlds-a vibrant, urban community with Midwestern appeal. The city's rich history and its modern-day, innovative thinking come together to create an eclectic group of neighborhoods that offer a little something for everyone. From thriving arts districts, an energetic downtown nightlife, casual to upscale shopping and champion sports teams, you will have no problem making yourself at home. Of course, one of Kansas City's biggest claims to fame is its food, especially its world-famous barbecue. Foodies will delight in the culinary scene found throughout the city. Ranging from award-winning chefs to cozy pizza joints, Kansas City definitely is not lacking any flavor.

UMKC's campuses are conveniently nestled in the middle of all the action. Volker Campus is just minutes from the legendary Country Club Plaza, perfect for shopping or restaurants for lunch or after-work happy hours. Surrounded by hip neighborhoods and eateries, the Health Sciences Campus is located downtown near University Health Truman Medical Center and Children's Mercy Hospital.

UMKC is proud to be "Kansas City's university," and the campus and its people celebrate all the characteristics of the surrounding community. To learn more about life in Kansas City and find more resources, visit VisitKC.com.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Office of Equity & Title IX at 816-235-6910.