New

CloudOps Engineer

TeraRecon
United States, North Carolina, Durham
4309 Emperor Boulevard (Show on map)
Apr 10, 2026
Job Requirements Deploy and configure product software on both Windows and Linux in AWS. Setup client virtualization technologies like Parallels and AppStream on AWS Cloud. Proactively Monitor the Cloud and respond to Cloud downtime notifications. Maintenance and patching of existing AWS infrastructure. Generate usage reports on Cloud. Perform cost optimization analysis on Cloud deployments. Installation and configuration of Terarecon products on customer network remotely or onsite. Perform Data migration as required in line with the requirements of the customer. Testing and verification of deployed applications on-prem as well as Cloud. Ensure continuous oversight of cloud services, proactively addressing resource utilization, capacity, and downtime to maintain business continuity and minimize operational impact. Maintenance and upgrade of customer's tenant on Terarecon's Cloud. Work with third party vendors (EMR, PACS, VNA) for integrations. Conduct Technical training for customer's IT staff. Occasional travel for installation and service visits to assigned territories and possibly abroad. Assist with post-installation support as and when required. Complete documentation of installation activities in the CRM. Managing customer service department projects/duties as required by management. Conduct internal knowledge transfer. Provide technical expertise on Terarecon's Cloud offering regarding Authentication, Storage, System specs, etc Work Experience Bachelor's Degree or IT Certification in a technical field or equivalent AWS Cloud Practioner Certification required and AWS Solutions Architect preferred. Good analytical and written communications skills Enterprise server, workstation, networking, storage installation, and trouble-shooting skills Knowledge of any, or all, of the following is a plus but not required: DICOM, PACS, HL7 and EMR, Servers, Firewall configuration, Network performance testing, Enterprise computing Excellent knowledge of Microsoft OS products (i.e. Server 2019 and 2022 and Windows 10, 11) Knowledge about SQL servers, IIS, and VMWare. Knowledge about Cloud services offered by AWS, Google Cloud and Microsoft Azure.