Omni Amelia Island Resort & Spa
At Omni Amelia Island Resort & Spa, guests enjoy 3.5 miles of beach, scenic marshlands, luxurious oceanfront accommodations, world-class golf, dining, family-friendly activities and a full-service spa.
Our associates are part of a dynamic, supportive team that values respect, gratitude, and empowerment. We offer hands-on training, growth opportunities, and the pride of working for a company known for exceptional service. If you're friendly, motivated, and passionate about serving others, Omni Amelia Island Resort & Spa may be your perfect fit. Rental Attendant and Segway Tour Guide | Amelia's Wheels
Overview:
To provide a unique experience by offering Segway tours, Bike rentals, and Island Hopper rentals.
Responsibilities:
- Work in Amelia's Wheels by providing guest assistance including but not limited to: providing guests with property information, on property directions, providing rentals of Bicycles, Island Hoppers, and leading Segway tours
- Book and Manage reservations for Segway tours using Xola
- Book and Manage reservations for Island Hopper reservations using Bike Rental Management software
- Able to ride a Segway and become a certified instructor to lead property Segway tours within 60 days of hire
- Be familiar with Omni Amelia Island bike trail s and tour routes
- communication with associates and guests
- Knowledgeable about all hotel amenities, Omni outlets, and company events.
- Attend and participate in Amelia's Wheels' meetings and monthly All Together Get Together
- Assist with routine cleaning of Amelia's Wheels and of equipment (e.g. sweeping, emptying trash, picking up, organizing and inventory) (e.g. cleaning Segways, Island Hoppers and Bicycles)
- Ensure all bicycles, Island Hoppers, and Segways are clean, safe and act immediately with any concerns
- Knowledge of basic bike, island hopper, and Segway maintenance and repairs
- Daily maintenance of all Amelia's Wheels Bicycles, Island Hoppers and Segways
- Be knowledgeable of Omni's culture
- Cross Utilization
- Assist in all other aspects of the recreation department as needed to include but not limited to: group functions, events, Nature Center, Pool/Beach, Camp Amelia, Heron's Cove mini-golf, Health and Fitness, and Tennis operations
- Work holiday events and special programs as schedule
- Hotel Specific Functions:
- Maintain standards of guest services and consistent positive guest experience as documented by J.D. Power and AAA Ratings
- Have a thorough understanding of Omni Hotels culture, rules, and regulations
- Answer phones using the proper "Moments of Service" scenario
- Provide guests with cheerful, personable, efficient service
- Responsible for a clean and professional appearance of uniforms
- Fully understand and implement "Moments of Service" and "Power of Engagement"
- Interact with every guest using Omni Standards
- Knowledgeable about all hotel amenities and property specifics
- Actively participate in the assurance of the safety of all guests
- Treat everyone, supervisors, staff and guests with courtesy and respect always
Qualifications:
- Must be 18 years of age or older
- Valid driver's licenses
- Able to lift and lift up to 60-100 pounds occasionally and 30-50 pounds repeatedly
- Able to stoop, stand, push, pull and walk or stand for long periods of time
- Must be able to hear, smell, have good or corrected vision, and a good sense of balance
- Associate must be able to verbally communicate clearly and effectively to various sized groups of resort guests
- Able to multi-task effectively
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com. |
Omni Hotels & Resorts
Apr 09, 2026