AI Value Program Senior Manager

You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

As a Senior Manager of AI Value team, you will be responsible for defining and driving measurable business values across Verizon Business Marketing for AI initiatives. You'll work closely with the AI Product owners and stakeholders to ensure AI investments translate into tangible financial and operational outcomes such as increased ARPU/ARPA, reduced churn and positive ROI. This role sits at the intersection of business, data science, technology and finance with success measured by ability to turn frontier AI into business value. You will be expected to:

• Build and shape the value creation function by developing repeatable frameworks, ROI models, value narratives and collateral to help product owners and stakeholders understand and measure the impact of AI adoption and integration.

• Drive measurable revenue growth and marketing efficiency through AI use cases across VBG marketing.

• Partner with product owners to drive initiatives from ideation, business case to measurable impact.

• Ensure delivery against defined value targets such as: financial impact, churn reduction, increase in ARPU/ARPA, AI adoption rate, Time to value of AI initiatives, and accuracy and performance of AI models/agents.

• Create Business Cases and report on revenue lift, cost savings, ROI and operational efficiency.

• Build and maintain standardized ROI, TCO and value modeling tools.

• Collaborate with cross-functional teams and product owners to translate business problems into AI-driven solutions and ensure alignment.

• Partner with product owners to champion adoption of AI tools and insights, drive process improvements and best practices to improve engagement and scale AI use cases.

• Establish governance for responsible AI and value measures.

You're great at translating between business and technical teams, bringing people together from different functions to work towards a common goal and possess business and marketing acumen with strong financial orientation and execute data-driven decisions.

You'll need to have:

• Bachelor's degree or four or more years of work experience.

• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.

• Six or more years of relevant experience in consulting, marketing, analytics or digital transformation.

• Business Case development and tracking.

• Experience developing KPIs to measure program success.

• Experience managing cross-functional programs.

• Presentation experience up to the SVP level.

• Stakeholder management experience.

• Experience translating between business and technical teams.

• Willingness to travel up to 10%.

Even better if you have one or more of the following:

• Experience working with AI/ML teams or products.

• Familiarity with data tools (SQL, Python, BI tools).

• Financial modeling experience.

• Experience in B2B telecom.

• MBA or advanced degree.

• Strong communication.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.