Credit Representative

Posting Date: 4/3/2026 (all roles are posted internally for a minimum of 8-days)
Job Band / Grade: 17.NEX.MRT
Number of Openings: 1
Hiring Manager: Craig Lorenzen

WHO WE ARE AND WHAT WE DO

In Accounts Receivable you get to work with all of Hallmark's retail customers. That includes the large chain accounts, our Gold Crown network, independent retailers, and everything in between. You gain a complete understanding of the order to cash process. We are a team of 9 that work independently but at the same time rely on everybody's knowledge. Our belief is there is more than one way to accomplish the desired results. Therefore, we seek independent thinkers who look for opportunities to improve a process.

WHAT YOU'LL DO & HOW IT SHAPES OUR SUCCESS

Each Credit Representative is assigned to a group of retailers that they manage. This includes reviewing/releasing pending orders, resolving billing issues, deduction management, timeliness collections, and assisting with the cash application process. You will develop close business relationships with your retailers, and then internally you will develop working relationships with the Marketing team, our I/T partners, and the Customer Care team to name a few.

BASIC QUALIFICATIONS

The following are required to be considered for this role:

• Associates Degree OR at least 2 years' experience in accounts receivable, finance, accounting, or corporate office role including customer service
• Experience in Microsoft Excel and Word
• Experience with other Microsoft Office 365 applications such as Teams, Outlook, and PowerPoint
  
  

PREFERRED QUALIFICATIONS

Your resume will stand out if you have the following:

• Experience with SAP, preferably with Accounts Receivable
• Experience with Microsoft Copilot
• Experience with AI
• Customer service skill set
• Basic accounting skills
• Ability to prioritize, multi-task, and stay organized
  
  

ADDITIONAL DETAILS

• This position offers a hybrid work arrangement, giving you the best of both worlds: collaborating in person at Headquarters in Kansas City, MO and enjoying the flexibility of working remotely.
• Hallmark is committed to recognizing and rewarding performance. Employees are eligible for annual merit-based increases, aligned with individual and company performance.
• In alignment with our culture of care, Hallmark offers a competitive benefits package, including medical, dental and vision plans, paid time off, 401K with company match, and profit-sharing.

COME JOIN US! Now's your chance to embrace a future with Hallmark- just follow the instructions below to apply.

You must show how you meet the basic qualifications in a resume or document you upload, or by completing the work experience and education application fields.Accepted file types are DOCX and PDF.

In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc. and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. Hallmark does not generally provide sponsorship for employment.

Employment by Hallmark is contingent upon the signing of the Employment Agreement, signing of an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification and satisfactory reference and background checks.

Hallmark is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally-protected status. Principals only please.

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