Remote New

Sr. Director, Business Operations

Infor
United States
Mar 23, 2026
Infor is seeking a Senior Director, Business Operations to lead and manage operational strategy across the organization. This role involves optimizing business processes, ensuring resource allocation aligns with organizational objectives, and driving operational and strategic initiatives to meet company goals. You will collaborate with cross-functional teams to enhance operational performance and deliver measurable outcomes. A Day in the Life Typically Includes: Ensure the programmatic execution of sales and Go To Market (GTM) strategies for the Americas. Support the America's team in the creation and execution of data-driven go-to-market programs in collaboration with sales and marketing focusing on driving pipeline while managing and measuring sales led campaigns and promoting customer success. Align marketing efforts to GTM strategy and prioritizing efforts. Development of Business Plans that are data-oriented and support the key business pillars (growth, profitability, attrition, NCLB, and cross-sell.) Support the SVP's of Americas Manufacturing in planning and setting strategic direction through management of the outer wheel. Responsible for authoring, getting feedback and maintaining the "prioritized execution plan." Responsible for holding all capabilities accountable in the successful execution of priority initiatives to drive growth and align business goals at the global level. Responsible for maintaining and monitoring execution progress of the prioritized execution plan and business performance metrics. Plan and lead communication with Sales Leads and Business Strategists. Represents sales in various initiatives across Infor. Basic Qualifications: Experience in business operations, process improvement, and organizational strategy. Experience in leading and managing cross-functional teams to meet operational targets. Analytical experience utilizing data-driven decision-making and continuous improvement. Preferred Qualifications: Experience with operational tools and systems, such as ERP or business analytics platforms. Experience in driving large-scale operational changes and business transformations. Experience collaborating and interacting with senior leadership and stakeholders across the organization. Location: US Remote (Dallas, TX; Atlanta, GA preferred) About Infor Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next. Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. For more information visit www.infor.com Our Values At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section. Fraud Awareness We have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. Please read our guidelines and protect yourself from recruitment scams. Fraud Privacy Policy We value your privacy at Infor. You may access our privacy policy here. This employer uses E-Verify. Please visit this website for additional information. E-Verify Illinois: Click here, aqui, or tu.