Genesis10 is currently seeking a Business Analyst for a 9+ month contract position with a Major Financial Services Company located in Milwaukee, WI. Pay rate: $60.00 per hour This role supports the day-to-day execution of the People Content Optimization for AI program by translating strategy into actionable discovery, analysis, and delivery. The Associate Director operates as a hands-on practitioner in information architecture, taxonomy, and content modeling, responsible for assessing the current state of People content and organizing it into clear, governed, and AI-ready knowledge structures. This role focuses on shaping how People content is structured, labeled, related, and surfaced across platforms, ensuring that information hierarchy, metadata, and semantic relationships support findability, comprehension, reuse, and AI-powered retrieval. Responsibilities:
- Support discovery workshops, interviews, and research focused on information architecture, taxonomy alignment, and content modeling
- Produce core artifacts including content inventories and audits, taxonomy and metadata gap analyses, information hierarchy and navigation models, and discovery and synthesis reports
- Partner with Content Strategy, Digital Experience, Data, EE&T, and Enablement Architecture teams to align content structure with platform capabilities
- Help operationalize content standards for naming, classification, tagging, and reuse
- Support adoption of shared terminology, controlled vocabularies, and governance models across AI PMO initiatives
- Track milestones, risks, and dependencies in partnership with the Project Manager
- Escalate insights, tradeoffs, and recommendations to the Director to support architectural and prioritization decisions
Requirements:
- 7-9 years of experience in information architecture, content strategy, knowledge management, digital experience, or HR technology roles
- Demonstrated experience designing or evaluating information hierarchies and navigation models, taxonomies, controlled vocabularies, metadata frameworks, and content classification and governance at scale
- Working knowledge of ontology concepts, semantic relationships, and how structured content supports AI retrieval, search, and assistants
- Familiarity with enterprise content ecosystems (e.g., Workday Help, ServiceNow HRSD, portals/intranets)
- Ability to translate research and analysis into clear structural models and standards, not just documentation
- Strong facilitation, synthesis, and stakeholder communication skills
- Information Architecture & Hierarchy Design
- Taxonomy & Controlled Vocabulary Design
- Ontology & Semantic Relationship Modeling
- Metadata Strategy & Content Modeling
Desired skills:
- Retrieval Augmented Generation (RAG 1.0, 2.0) Best Practices
- Copilot AI Agent Creation & Content Knowledge Centers
- Advanced Understanding of the O365 Infrastructure (SharePoint, CoPilot, Teams, PowerPlatform, PowerAutomate, etc.)
If you have the described qualifications and are interested in this exciting opportunity, please apply!
About Genesis10:
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client.
Benefits of Working with Genesis10:
- Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
- The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
- Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
- Behavioral Health Platform
- Medical, Dental, Vision
- Health Savings Account
- Voluntary Hospital Indemnity (Critical Illness & Accident)
- Voluntary Term Life Insurance
- 401K
- Sick Pay (for applicable states/municipalities)
- Commuter Benefits (Dallas, NYC, SF, and Illinois)
For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website www.genesis10.com. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Genesis10
life insurance, 401(k)
Mar 21, 2026