ADMINISTRATIVE SERVICES ASSISTANT 3 - 03202026-76152

Job Information

LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF SAFETY & HOMELAND SECURITY, DRIVER LICENSE ISSUANCE DIVISION, DAVIDSON COUNTY

For more information, visit the link below:
https://www.tn.gov/content/dam/tn/safety/documents/MemoHiringProcessDuration.pdf

This position is designed as in office.

This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.

Qualifications

Education and Experience: Graduation from an accredited college or university with a bachelor's degree and experience equivalent to three years of professional human resources work.

Substitution of Education for Experience: Additional graduate coursework in human resources administration or other related acceptable fields may be substituted for the required experience, on a year-for-year basis, to a maximum of one year.

Substitution of Experience for Education: Qualifying full-time professional or paraprofessional human resources experience may be substituted for the required education on a year-for-year basis to a maximum of four years.

Overview

The ASA3 position assists the CDL Training Team with creating a schedule for training, compiling training materials, and facilitating training classes. They assist in monitoring third party organizations testing practices and paperwork to ensure they are meeting federal and state standards. They are accountable for scheduling travel necessary for training and monitoring.

Responsibilities

• Ensure all Commercial Driver's License skills testing equipment is calibrated, functional, and compliant with testing standards and accessibility requirements, while maintaining accountability for vehicles used in training
• Coordinates procurement, and approves various invoices when needed along with various administrative tasks
• Assist in training sessions and refresher courses both in-person and virtually
• Coordinate travel documentation and reservations for training classes, and monitoring and compliance visits
• Aid in creating training resources and workbooks
• Travel to Columbia for CDL training classes or throughout the state for monitoring visits

Competencies (KSA's)

Competencies:

1. Customer Focus
2. Manages Ambiguity
3. Manages Complexity
4. Organizational Savvy
5. Decision Quality

Knowledge:

1. Personnel and Human Resources
2. Customer and Personal Service
3. Law and Government
4. Administration and Management
5. Clerical

Skills:

1. Critical Thinking
2. Judgment and Decision Making
3. Active Learning and Listening
4. Service Orientation
5. Coordination

Abilities:

1. Inductive and Deductive Reasoning
2. Problem Sensitivity
3. Information Ordering
4. Oral Comprehension and Expression
5. Written Comprehension and Expression

Tools & Equipment

1. Computers
2. Phones
3. Copier/Scanner/Printer/Fax Machine
4. Calculator
5. Other Office Equipment as Required

TN Driver Standards

State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:

• A valid driver's license
• For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.

Please include your Driver's License Information under the Licenses and Certifications section of your application.

**Agencies may allow an exception based on other factors.