Principal UX Designer

About DAT

DATis an award-winning employer of choice and a next-generation SaaS technology company that has been at the leading edge of innovation in transportation supply chain logistics for 45 years. We continue to transform the industry year over year, by deploying a suite of software solutions to millions of customers every day - customers who depend on DAT for the most relevant data and most accurate insights to help them make smarter business decisions and run their companies more profitably. We operate the largest marketplace of its kind in North America, with 400 million freights posted in 2022, and a database of $150 billion of annual global shipment market transaction data. Our headquarters are in Denver, CO, and Beaverton, OR, with additional offices in Seattle, WA; Springfield, MO; and Bangalore, India. For additional information, seewww.DAT.com/company

Job Application Deadline: 3/31/2026

The Opportunity

DAT Freight & Analytics is looking for a Principal UX Designer to lead the end-to-end user experience for our Trust & Safety and Carrier Management System (CMS) surfaces across DAT products and capabilities.

This is a principal-level individual contributor role with shared cultural leadership responsibilities alongside the leader of UX/Product Design. You'll set a high bar for user experience craft, systems thinking, and cross-functional collaboration-while remaining deeply hands-on with design, research, and storytelling.

You'll focus on:

• Trust & Safety experiences that help customers feel confident using DAT-such as carrier vetting and monitoring, fraud prevention, verification and onboarding, compliance flows, reporting, and abuse prevention.
• Carrier Management experiences that give brokers and shippers a faster, more trusted way to source, qualify, manage, and book capacity-including qualification settings, Smart Posting, carrier networks/tags, carrier health, and path-to-heal workflows embedded directly in DAT One.

In this role, you'll partner closely with Product, Engineering, Trust & Safety, Risk, Legal, Operations, Customer Support, and Platform teams to design experiences that protect our marketplace, reinforce customer trust, and make carrier management efficient and transparent.

• Lead UX strategy and execution across major product areas from discovery through delivery
• Define experience vision, user journeys, interaction models, and design frameworks
• Translate complex freight workflows into intuitive, scalable user experiences
• Ensure quality, usability, accessibility, and consistency across surfaces
• Collaborate closely with engineers to ensure quality implementation, clarify edge cases, and refine experiences during build.
• Partner with data and research to instrument, test, and iterate on experiences based on both qualitative and quantitative signals.

• Partner closely with Product, Engineering, Data, and Research to shape roadmaps and outcomes
• Use customer insights, analytics, and experimentation to inform decisions
• Balance user needs, business goals, and technical constraints to drive measurable results
• Influence prioritization and advocate for high-impact UX investments

• Set a high bar for interaction design, visual quality, content clarity, and usability
• Contribute to and evolve the design system and shared UX patterns
• Review work across teams to maintain quality, coherence, and scalability
• Establish best practices for AI-assisted design and rapid prototyping

• Mentor designers and raise the overall quality and impact of the design team
• Act as a thought partner to senior product and engineering leaders
• Influence design culture, process, and organizational maturity
• Contribute to and facilitate team rituals (design crits, discovery readouts, design reviews) that improve the quality and impact of our work.
• Champion inclusive design, accessibility, and ethical decision-making, especially in high-sensitivity areas like safety, risk, and enforcement.

• Collaborate with Product and cross-functional leaders to define multi-quarter UX strategies and roadmaps for Trust & Safety and CMS domains.
• Translate business goals into prioritized UX work, balancing foundational investments (e.g., systems, carrier data, qualification patterns) with near-term improvements.
• Define and track experience and business metrics that demonstrate impact (safety outcomes, operational efficiency, carrier and broker satisfaction, trust and network health).
• Communicate progress and trade-offs clearly to executives and partners through concise storytelling, artifacts, and readouts.

You're a seasoned principal-level UX or product designer who thrives on leading high-impact, end-to-end user experiences design across enterprise level platforms. This role is for a strategic, hands-on design leader who thrives in complex problem spaces, takes ownership from concept through execution, and elevates product outcomes through deep customer understanding and empathy, strong craft, systems thinking, and cross-functional partnership.

You are energized by:

• Owning large, ambiguous problem spaces and bringing clarity to them.
• Designing end-to-end experiences that cut across multiple teams, surfaces, and systems and deliver meaningful business impact.
• Operating as a highly influential IC-mentoring others, shaping culture, and setting direction without formal people management.

You likely:

• Have 10+ years of experience in UX design, product design, or a closely related field, including significant experience in:




• Complex, enterprise level, B2B, B2B2C, or marketplace products.
• Systems-heavy areas such as trust & safety, identity, permissions, compliance, or carrier/partner management platforms.




• Have owned or significantly contributed to Trust & Safety or risk-related experiences (e.g., onboarding and verification, fraud detection, abuse reporting, enforcement and appeals, compliance flows).
• Have designed tools for partner management-including vetting, network curation, qualification rules, or monitoring.
• Are comfortable engaging with data, risk models, policy constraints, and operational processes, and turning them into clear UX strategies and designs.
• Communicate clearly with both technical and non-technical audiences and are adept at telling the story of problems, trade-offs, and impact.
• Familiarity with modern product operating models-including empowered product teams, outcome-focused roadmaps, and discovery-led ways of working-is a strong plus.

• 10+ years of experience in UX design, product design, or a closely related field.
• A portfolio that demonstrates your ability to blend powerful brand experiences with intuitive and relevant user-centered design to help drive business outcomes
• Ownership of complex, multi-surface experiences in domains such as trust & safety, marketplace integrity, identity/permissions, or partner management.
• An entrepreneurial spirit and strategic thinker with a refined business acumen and the ability to tie business goals to customer needs and shape experiences that optimize their workflows.
• Experience working in a Product Operating Model (cross-functional squads, outcome-driven teams)
• Hands-on creative who's an expert in all facets of information architecture, interaction design, UI design, and prototyping
• Works collaboratively with cross-functional partners, builds relationships, and trust
• Expert in design and prototyping tools using the latest technologies (Figma, V0, Github Spark, etc)
• Ownership mindset with experience leading complex projects that drive innovation efforts and uncover value opportunities
• Ability to leverage storytelling and narrative to influence and persuade stakeholders
• Expert at presenting designs and prototypes clearly to facilitate useful feedback while adapting your approach to fit the audience and desired outcome
• Impeccable attention to visual detail, high sense of craft/quality, delivering consistent, polished, and balanced layouts through typography, color, and visual hierarchy
• Strength in systems thinking, information architecture, and interaction design
• Clear articulation of problems, trade-offs, and measurable impact
• Proven experience working within or alongside cross-functional product teams (Product, Engineering, Data, Operations, Legal/Compliance).
• Strong understanding of:
  
  




• Design systems and component libraries and how to use them effectively in vetting-, risk-, and operations-heavy flows.
• Accessibility standards (e.g., WCAG) and inclusive design practices.
• How to leverage quantitative and qualitative data to shape and refine experiences.

• Experience with B2B or B2B2C SaaS or marketplace products where trust, safety, and network integrity are critical.
• Experience in freight, logistics, supply chain, fintech, or data-heavy products
• Experience with partner management platforms, including vetting, monitoring, and network management.
• Practical familiarity with modern product operating models and practices (e.g., empowered product teams, discovery, opportunity solution trees) and modern product operating models.

Why DAT?
DAT is an award winning employer of choice.

For starters, we have a hybrid work environment, but we also know what makes a great workplace. We have a time-tested and resolute set of operating values predicated on integrity, mutual respect, open communication, and executing with excellence. These values inform our strategic vision as much as any one of our products does. We've been an employer of choice in the Portland metropolitan area for four decades, and within one year of opening our Denver office, DAT was #26 on Built In Colorado's 100 Best Places to Work In Colorado.

• Medical, Dental, Vision, Life, and AD&D insurance
• Parental Leave
• Flexible Vacation Time (FVT)
• An additional 10 holidays of paid time off per calendar year
• 401k matching (immediately vested)
• Employee Stock Purchase Plan
• Short- and Long-term disability sick leave
• Flexible Spending Accounts
• Health Savings Accounts
• Employee Assistance Program
• Additional programs - Employee Referral, Internal Recognition, and Wellness
• Free TriMet transit pass (Beaverton Office)
• Competitive salary and benefits package
• Work on impactful projects in a cutting-edge environment
• Collaborative and supportive team culture
• Opportunity to make a real difference in the trucking industry
• Employee Resource Groups

*This position is not eligible for visa sponsorship**

For Colorado-based candidates, in compliance with the Colorado Equal Pay for Equal Work Act, the salary range for this role is $190,000.00 - $240,000.00 + target bonus. DAT considers factors such as scope and responsibilities of the position, candidate's work experience, education and training, core skills, internal equity, and market and business elements when extending an offer.

DAT embraces the value of a diverse workforce, and believes it is a core strength of our company that we encourage those values in every DAT employee, at every level of our organization, regardless of tenure or rank. We provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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