Security Officer - Reception Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Reception Desk in Henrico, VA, you will serve and safeguard clients in a range of industries. As a Front Desk Officer with Allied Universal, you will welcome visitors, manage sign-in procedures, issue badges, answer phones, and monitor access points while supporting security-related protocols. You will be a visible, professional presence who helps identify unusual activity, supports clear communication with on-site teams, and delivers a people-first experience. Join a company that is agile, reliable, innovative, and driven by teamwork and integrity.

Position Type: Full Time

Pay Rate: $18.00 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients and visitors by following security-related procedures, site-specific policies, and/or emergency response activities as directed.
• Operate the front desk post by greeting and directing visitors, answering phones, managing visitor check-in and/or check-out, and issuing temporary access credentials when authorized.
• Monitor assigned access points and security-related systems at the front desk, document observations, and report concerns to the appropriate personnel.
• Respond to incidents and critical situations in a calm, problem-solving manner, including contacting emergency services and/or site leadership when needed.
• Complete required reports and logs, including incident documentation, shift activity summaries, and visitor records, with clear and timely communication.

Minimum Requirements:

• Being comfortable using a computer or tablet is preferred.
• CPR certification is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.