Operations and Administrative Coordinator

A COVER LETTER IS REQUIRED.

Be the Heart of the Building.

At CJE SeniorLife, we believe aging is a time for connection, dignity, and purpose. The Delighter/Winston Center for Aging Well is more than an office: it's a welcoming hub where older adults receive guidance, support, and compassionate care.

We're looking for an Operations & Administrative Coordinator who thrives in a dynamic environment and takes pride in making everything and everyone feel supported and appreciated.

If you are calm under pressure, highly organized, service-minded, and genuinely enjoy working with older adults, this may be the role for you.

Pay: $50-55k.

Schedule: Monday to Friday, 8:30 am to 5:00 pm.

Union status: Dues-paying membership in Service Employees International Union Local 73 is a condition of employment.

What You'll Do

Create a Warm & Welcoming Experience

• Serve as the front desk anchor by greeting visitors and coordinating sign-ins.
• Support client arrivals and ensure smooth communication across teams.
• Route inquiries (phone, web, in-person) with professionalism and care.
• Help gather and manage client feedback to continuously improve service.

Keep the Building Running Smoothly

• Liaise with Facilities and IT to resolve building and technical needs.
• Manage vendor visits, supplies, mail, and equipment upkeep.
• Coordinate conference room scheduling and building-wide communications.
• Support on-site events, staff appreciation activities, and seasonal programs.

Power the Programs Behind the Scenes

• Provide administrative support to Legal, Benefits, Clinical Intake, Care Management, and Counseling teams.
• Prepare documents, manage mailings, process invoices, and assist with scheduling.
• Support CRM documentation and appointment coordination.
• Help improve systems by identifying trends or scheduling challenges.

Who You Are

You bring:

• 3+ years of experience in office operations or administrative support.
• Strong Microsoft 365 skills and comfort learning new systems (CRM experience a plus, Salesforce preferred).
• Excellent communication skills - written and verbal.
• Exceptional organization and follow-through.
• A calm, professional presence in busy environments.

Bonus points for:

• Experience in healthcare, social services, or nonprofit settings.
• Vendor coordination experience.
• Russian or additional language skills.
• Familiarity with Jewish customs and community practices.

What Makes You Stand Out

You are:

• Service-oriented and people-first.
• Respectful of diverse backgrounds and life experiences.
• Comfortable balancing multiple priorities.
• A natural problem-solver.
• Discreet and professional with confidential information.

Most importantly, you believe older adults deserve dignity, compassion, and high-quality support.

CJE SeniorLife is an equal opportunity employer.