Garnishment Coordinator II

Be part of an amazing story.

Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Payroll Garnishment Coordinator II interprets and applies state and federal civil code statutes to support compliant wage garnishment processing in the payroll system. The Coordinator prepares responses, answers and payments; provides customer service to colleagues and third-parties and supports the garnishment processing team.

What You Will Do

• Research, interpret, comprehend, analyze and decision legal documents based on Federal/State Civil Code for the purpose of determining the correct setup of garnishment orders in the payroll system.
• Research and compose responses to legal interrogatories, balance inquiries and acknowledgements of garnishment orders to courts and third-party creditors.
• Provide required weekly garnishment answers to third-party creditors. Analyze that computed deductions comply with the legal requirements.
• Prepare the computation and distribution of weekly garnishment payouts required for the legal interim and/or final answers to the third-party creditors.
• Maintenance garnishments in the payroll system for balance updates, releases and when balances are satisfied. Run and distribute weekly notification letters for termed colleagues and completed garnishments.
• Request new and/or changes to the third-party garnishment suppliers. Run vendor download reports from Oracle EBS.
• Manage the garnishment email box, AskHR cases and customer service phone line. Respond to inquiries from colleagues, HR and third-party creditors.
• Process daily mail to/from all sources including retrieval, prepping, and distribution to appropriate parties.
• Prep, scan and index documents into the imaging system for record retention.
• In addition to the essential duties mentioned above, other duties may be assigned.
• Maintain regular, dependable attendance and punctuality.

Skills You Will Need

Payroll Garnishment Expertise - Strong working knowledge of federal and state garnishment statutes and their application within payroll operations preferred.

Regulatory Interpretation - Ability to read, interpret, and apply civil code statutes, court orders, and regulatory guidance accurately.

Analytical & Mathematical Skills - Proficiency in calculating rates, percentages, and balances, with strong attention to detail.

Payroll Systems Knowledge - Experience working with payroll platforms, preferably Oracle HCM Cloud and Oracle EBS Payables.

Written & Verbal Communication - Skill in drafting clear, compliant written responses to legal correspondence and verbally communicating effectively with all parties.

Cross-Functional Collaboration - Ability to partner effectively with internal teams and external agencies to resolve garnishment matters.

Time Management & Prioritization - Capability to manage multiple tasks and meet deadlines in a high-volume environment.

Confidentiality & Professional Judgment - Commitment to handling sensitive employee and financial data with discretion and integrity.

Technology Proficiency - Strong working knowledge of Microsoft Word and Excel.

Who You Are

• Candidates with a High School diploma or equivalent are encouraged to apply.
• 5 plus years of related experience preferred.
• Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
• Able to work a flexible schedule based on department and company needs.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

Join us and help write the next chapter in our story - apply today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

HRCOM00