Security Officer - Front Desk Concierge

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Front Desk Concierge in New Albany, OH, you will serve and safeguard clients in a range of industries. Join Allied Universal at a professional front desk post, where you will greet employees and visitors, manage access and visitor check-in, and support security-related communication with the on-site team. You will monitor entry activity, respond to questions and incidents with calm service, and help maintain a welcoming, orderly environment. Our agile, reliable, and innovative teams put people first, deliver through teamwork, and act with integrity.

Position Type: Full Time

Pay Rate: $20.20 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients and visitors by following Allied Universal security-related procedures, site-specific policies, and/or emergency response activities as needed.
• Operate the front desk by greeting and directing visitors, managing check-in and check-out processes, issuing visitor credentials, and maintaining required logs and documentation.
• Monitor security-related systems and alarms from the post, report irregular conditions, and communicate updates to appropriate contacts per site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, including documenting events and escalating concerns according to post orders.
• Answer and route telephone calls and general inquiries, coordinate deliveries and service providers, and support access control through controlled entry and visitor verification.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.