New

Sr. Specialist, Mortgage Processing

First National Bank of Omaha
vision insurance, tuition assistance, 401(k)
United States, Nebraska, Omaha
Feb 04, 2026
At FNBO, our employees are the heart of our story-and we're committed to their success! Please see below the details of this career opportunity and how it fits into our organization's success. Summary of the Job: The Sr. Specialist will process mortgage loans efficiently and accurately. The role will create and maintain positive relationships with customers and all key business partners. This position also works in a continuous improvement environment where better practices are shared, and regular problem sessions take place. About This Role: Provide quality customer service by delivering prompt and accurate information. Process mortgage loans to meet or exceed defined standards,productivity, and accuracy. Included in this is ordering various services for the loan, including homeowners' insurance, title insurance, appraisal, verifications of employment, and credit supplements. You'll also work with the income, asset, and credit documents associated with the file and ensure that the documentation that the underwriter needs is obtained. Exhibit professional behavior and promote positive working relationships with business partners including the sales team, credit team, and compliance team. Demonstrateadvocacy through organizational attributes- including adaptability, collaboration, initiative, and accountability. Understand and comply with the banks BSA/AML Program. Key Skills: Adaptability: Recognizes and is open to changing circumstances and alters behavior as necessary. Accountability: Takes ownership for decisions and results of work within the scope of one's role. Critical Thinking: Analyzes and synthesizes information using a rational and systematic approach. Functional Capability: Possesses functional and technical knowledge and skills to perform at a high level of effectiveness in role. Time Management: Actively controls and structures use of time to accomplish work, projects, and goals most effectively. Attention to Detail: Demonstrates a concern for accuracy and thoroughness so that sufficiently detailed information is logged correctly. Collaboration: Works in partnership with others to accomplish goals. The Ideal Candidate for This Role: Previous customer facing experience. Excellent communication skills; verbal, written and telephone. Ability to work in a team environment. Demonstrate effective time management skills. Previous working experience in role/functions requiring high level of attention to detail and accuracy. Ability to meet or exceed deadlines. Must have prior Mortgage Processing experience Candidates must possess unrestricted work authorization and not require future sponsorship. Compensation: Compensation range (base pay): $45,320.00-$72,512.00 This role may have a specific starting pay within this range. Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level. Work Environment: It is anticipated that the incumbent in this role will work remotely, offering you the freedom to contribute to our mission from wherever you work best, without compromising on career growth or connection to our team. Regardless of your location, you'll be fully integrated into our team through robust digital collaboration tools and regular communication. The incumbent can work remotely from any of the states listed on the job posting, though occasional travel may be required for in-person meetings. Please note, work location is subject to change based on business needs. Benefits Overview: We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs: Medical, Dental, Vision Insurance 401k, With Matching Contributions Time Off Programs Health Savings Account (HSA)/Dependent Care Employee Banking Growth Opportunities Tuition Assistance Short-Term/Long-Term Disability Insurance Learn more about FNBO benefits here: https://www.fnbo.com/careers/benefits/. For additional information regarding compensation and benefits, e-mail FNBO at TAGAdmin@fnni.com. To ensure you receive a response, include the number of this job (listed below) in the subject line of your message. Job number: R-20260173 Equal Opportunity & Belonging: FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves-no matter their role or where they are in their journey. Learn more here. FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity. Click here to download 'EEO is The Law' Self-Print Poster Click here to download 'EEO is The Law' Supplement for Federal Contractors Click here to download 'EEO is The Law' GINA Supplement FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC FNBO follows federal law regarding the use of marijuana (this applies to all non-California applicants) Application Deadline: All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.