New

HR Employee Relations Specialist

Presbyterian Healthcare Services
life insurance
United States, New Mexico, Albuquerque
1100 Central Avenue Southeast (Show on map)
Feb 03, 2026
Location Address: 9521 San Mateo NE Albuquerque, NM 87113-2237 Compensation Pay Range: Minimum Offer $54,516.80 Maximum Offer $83,262.40 Now Hiring: HR Employee Relations Specialist Summary: Join our HR team to lead employee relations support, ensure compliance, and drive accurate Workday and Excelbased HR operations. Type of Opportunity: Full time Job Exempt: Yes Job is based: Reverend Hugh Cooper Administrative Center Work Shift: Days (United States of America) Responsibilities: The HR Employee Relations Specialist is responsible for performing transactional, regulatory, and intermediatelevel employee relations duties within Human Resources. This role independently reviews, evaluates, routes, and processes a wide range of HR documentation and ensures accuracy across HRIS and related systems. The HR Specialist II serves as a subject matter expert in HR operations, providing guidance to employees, managers, directors, and external agencies while ensuring compliance with organizational policies, state/federal laws, and accreditation standards. Employee Relations & Compliance Conduct employee relations intakes and recommend appropriate actions consistent with Presbyterian policies and federal, state, and local regulations. Ensure compliance with legal and policy requirements, Joint Commission standards, and other accrediting agencies. Perform or support investigations, prepare reports, and retrieve necessary documentation. Coordinate and/or facilitate informal and formal grievance procedures and manage all CDS unemployment hearings. Handle escalations from AskHR and specialized HR inquiries, referring to HR leadership when necessary. HR Operations, Systems, & Documentation Review, process, route, and follow up on HRIS actions related to extended leaves, corrective actions, terminations, severance agreements, and other employee record updates. Utilize Workday and other HR information systems to process transactions, compile data, and analyze trends. Conduct file audits and ensure complete and accurate documentation for payroll and recordkeeping requirements. Develop and implement processes and procedures to support HR operations. Training & Team Support Deliver HR trainings as directed, including topics such as grievance processes, HR hot topics, file requirements, and license/certification verification. Serve as a subject matter expert for HR Specialist functions and lead specialized processes as assigned. Provide backup support to other HR Specialists and assist with onboarding, mentoring, and supporting team members. Problem Solving & Collaboration Use independent judgment to evaluate issues, identify solutions, and escalate appropriately. Collaborate with Sr. Employee Relations Representatives, HR Business Partners, and HR leadership as needed. Travel to various PHS facilities to support assigned areas, specialty functions, and audits. Qualifications: Education Bachelor's degree required. Experience At least two years of Human Resources experience in an Employee Relations Specialist, HR Generalist, or related HR role. Demonstrated competencies aligned with HR Specialist II - Employee Relations. Preferred Certifications PHR certification preferred. Technical Skills Experience using Workday or a comparable HRIS. Strong proficiency in Microsoft Office, especially Excel (pivot tables, VLOOKUPs, data validation preferred). High attention to detail and accuracy in documentation and data management. Key Competencies Strong communication skills; able to convey information clearly and professionally. Ability to solve practical problems with limited guidelines. Ability to manage confidential information with discretion. Strong organizational and timemanagement skills. All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits. Wellness Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more. Why work at Presbyterian? As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans. About Presbyterian Healthcare Services Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses. Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans. AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses. We're Determined to Support New Mexico's Well-Being \| Presbyterian Healthcare Services