New

Administrative Support Associate

Winston Salem State University

$33,540 - $54,455

United States, North Carolina, Winston-Salem

601 South Martin Luther King Junior Drive (Show on map)

Feb 03, 2026

Administrative Support Associate

Please see Special Instructions for more details.

Our agency supports second-chance employment for individuals who were previously incarcerated, or justice-involved. We invite all potential applicants to apply for positions for Which they may be qualified.

Please Note:

A criminal background check will be conducted on the candidate finalist prior to the offer of employment.
If it is determined that no applicants meet the minimum competency, education, and experience requirements, then management may consider other applicants.
Salary will be determined based on competencies, equity, budget, and market considerations.
Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered.
Failure to complete the application completely may result in you not being considered for the vacant position.
Your application for the position will not be completed until you receive an online confirmation number at the end of the process of applying for a position.
If you have general questions about the application process, you may contact Human Resources at OHR@wssu.edu. Individuals with disabilities requiring disability-related accommodation in the application and interview process, please call 336-750-2834.

Position Details

Classification Information

Position Classification Title	Administrative Support Associate
FLSA	Non-Exempt
Position Class	10421

Position Overview

Position Summary

Join the Ramily! Winston-Salem State University (WSSU) is seeking an Administrative Support Associate to support the Department of English and the Department of World Languages and Cultures.

As a historically Black college and university guided by the motto "Enter to Learn, Depart to Serve," Winston-Salem State University cultivates the genius of interconnected learners through academic excellence, transformative scholarship, and impactful engagement to produce equity-minded, highly competent, and productive citizens. Winston-Salem State University aims to enhance the lives and livelihoods of its students, the people of North Carolina, and persons around the world. The Administrative Support Associate ensures efficient operations for the Department of English and the Department of World Languages and Cultures. Ideal candidates will have experience in general office management and possess effective communication skills, a strong sense of professionalism, and a working knowledge of office software.

Responsibilities of the Administrative Support Associate include:

Provide administrative support to the chairs and faculty; manage the department calendar and the Chair's calendar
Compose emails, letters, memos, and reports
Answer and respond to telephone and email inquiries regarding departmental programs, policies, and activities.
Open and distribute mail
Maintain office equipment and oversee supply inventory
Compile information for budget reports and class schedules
Assist the chairs, faculty, staff, and outside vendors with processing forms and problem solving as needed.
Process Personnel Action Forms for chairs, faculty, and students.
Serve as scheduler in Banner Course System for course assignments
Arrange and schedule events using 25Live
Plan, facilitate, and support departmental activities; coordinate with faculty and staff to complete tasks
Complete travel forms for department chairs, faculty, invited speakers/guests, and potential faculty hires
Assist and give directives to students and vendors
Approve student workers' timesheets (when applicable)
Maintain and organize daily business activities of the departments
Manage and audit departmental budgets, ensuring all funds are accounted for and balanced at the end of each month
Accept and offer directions courteously and willingly to faculty, staff, students, and vendors when necessary.

Primary Function of Organizational Unit

The Department of English offers a major program in English as well as minor programs in English and Dramatic Arts. The Department of World Languages and Cultures offers a major program in Spanish and minor programs in Spanish, French, Swahili, Portuguese, and Chinese.

Position Information

Position Number	110339
Competency Level	Journey
Working Position Title	Administrative Support Associate
Building and Room No.	Hall-Patterson 220 and Hall-Patterson 328
Work Hours: From [time] to [time] on [days] of [week]	8:00 a.m. - 5:00 p.m.
Hours per week	40
Months per year	12
Appointment Type	Permanent Full-Time
If Time Limited.	No
Appointment Length.	12

DHR Assigned Fields

FTE	1

Requirements and Preferences

Position required to work during periods of adverse weather or other emergencies	Not Mandatory
Position required to work On-Call/Emergency Callback	No
Minimum Experience/Education	High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.
Preferred Years Experience, Skills, Training, Education	Four years of related work experience; OR graduation from a two-year office administration or administrative support technology program and two years of related work experience; OR graduation from a four-year college or university, preferably with major emphasis on business administration or a related field and two years of related work experience Familiarity with Microsoft Office Suite Excellent written and verbal communication skills Strong organizational and customer service skills
Required License or Certification
Valid US Driver's License	No
Commercial Driver's License Required	No
Physical Required	No
List any other medical/drug tests required

Posting Details

Posting Number	SPA01025P
Internal Posting Only	No
Time Limited Position	No
Appointment Length
Salary	$33,540 - $54,455
Open Date	02/02/2026
Close Date	02/20/2026
Open Until Filled	No
Special Instructions Summary	Our agency supports second-chance employment for individuals who were previously incarcerated, or justice-involved. We invite all potential applicants to apply for positions for Which they may be qualified. Please Note: A criminal background check will be conducted on the candidate finalist prior to the offer of employment. If it is determined that no applicants meet the minimum competency, education, and experience requirements, then management may consider other applicants. Salary will be determined based on competencies, equity, budget, and market considerations. Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered. Failure to complete the application completely may result in you not being considered for the vacant position. Your application for the position will not be completed until you receive an online confirmation number at the end of the process of applying for a position. If you have general questions about the application process, you may contact Human Resources at OHR@wssu.edu. Individuals with disabilities requiring disability-related accommodation in the application and interview process, please call 336-750-2834.

Key Responsibilities and Related Competencies

Competency	Knowledge - Professional
Describe the specific job duties related to this competency	Provide administrative support to the chairs and faculty Assist and give directives to students and vendors Maintain and organize daily business activities of the departments Understand departmental programs and services and apply such knowledge to interface with other offices and units within the university system Assist the chairs, faculty, staff, and outside vendors with processing forms and problem solving as needed.
Percentage Of Time	15

Competency	Communication - Written
Describe the specific job duties related to this competency	Compose emails, letters, memos, and reports Compile information for budget reports and class schedules
Percentage Of Time	10

Competency	Communication - Oral
Describe the specific job duties related to this competency	Acknowledge and assist faculty, students, and visitors in the office Answer and respond to telephone and email messages relative to departmental programs, policies, and activities.
Percentage Of Time	10

Competency	Planning and Organizing Work
Describe the specific job duties related to this competency	Plan, facilitate, and support departmental activities; coordinate with faculty and staff to complete tasks Use effective time management skills to carry out job responsibilities Design and organize an efficient filing system Follow procedures and review work carefully for accuracy and completeness Maintain office equipment and oversee supply inventory Accept and offer directions courteously and willingly to faculty, staff, students, and vendors when necessary.
Percentage Of Time	20

Competency	Budgeting
Describe the specific job duties related to this competency	Manage and audit departmental budgets, ensuring all funds are accounted for and balanced at the end of each month Approve student workers' timesheets (when applicable) Process Personnel Action Forms for chairs, faculty, and students.
Percentage Of Time	15

Competency	Business Administration
Describe the specific job duties related to this competency	Serve as scheduler in Banner Course System for course assignments Complete travel forms for department chairs, faculty, invited speakers/guests, and potential faculty hires Purchase supplies and equipment Arrange and schedule events using 25Live Maintain departmental calendars Open and distribute mail Manage the chairs' calendar Run department errands.
Percentage Of Time	30

Supplemental Questions

Required fields are indicated with an asterisk (*).

How did you hear about this employment opportunity?
- Public Job Posting
- Internal Job Posting
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Website
- Other

Applicant Document

Required Documents

Resume
Cover Letter

Optional Documents

References List
Certificate of Release or Discharge from Active Duty (DD-214)
Unofficial Transcript