Business Requirements Analyst, Senior

Location: Washington DC

Work Type: Hybrid Work (Minimum 2 days Onsite)

Required Clearance: Ability to Obtain Public Trust

Job Title: Business Requirements Analyst, Senior

Job Overview: Business Requirements Analyst, Senior serves as a senior requirements and solution analysis lead supporting the U.S. Department of Transportation (DOT) Office of the Chief Information Officer (OCIO) under the client program This role is responsible for translating complex business needs into implementable, compliant, and traceable platform solutions across DOT's Drupal-based Content Management System (CMS) and related digital experience tools.

The position requires deep experience working in federal environments to lead stakeholder discovery, define business and technical workflows, produce backlog-ready user stories, and maintain end-to-end traceability from requirements through testing, acceptance, and deployment. This role is critical to contract performance and supports DOT governance, roadmap planning, and tool evaluation in alignment with federal standards, accessibility requirements, and security constraints.

Key Responsibilities

Technical Requirements Engineering

• Lead technical and functional requirements discovery sessions, translating stakeholder needs into structured functional, non-functional, and system requirements.
• Decompose high-level business objectives into technical workflows, system behaviors, data flows, and integration points.
• Define non-functional requirements including performance, availability, security, scalability, logging, auditability, and accessibility.

Agile Backlog & Technical Artifacts

• Author detailed, backlog-ready user stories and technical stories with acceptance criteria, validation rules, edge cases, and definition of done.
• Estimate level of effort (LOE) in collaboration with engineering teams and support sprint planning and backlog refinement.
• Maintain traceability between requirements, Jira/ServiceNow backlog items, configuration changes, test cases, automated test results, and deployment artifacts.

CMS, Platform & Integration Analysis

• Analyze and document Drupal CMS configuration requirements, including content types, taxonomies, workflows, permissions, roles, menus, templates, and reusable components.
• Define technical requirements for CMS workflows such as editorial review, publishing, approvals, versioning, archiving, and multilingual content.
• Support requirements definition for integrations with:




• Analytics and optimization platforms (Google Analytics, Google Tag Manager)
• Search services (DigitalGov Search, Solr-based search)
• Forms and survey tools (Qualtrics, GovDelivery, third-party form engines)
• Identity and access mechanisms (PIV, MFA, SSO)
• External APIs and data feeds

Federal Tooling & Technical Governance

• Evaluate tools and platforms for federal use, assessing FedRAMP status, security controls, Section 508 compliance, scalability, operational supportability, and licensing constraints.
• Support CMS governance by documenting technical standards, configuration baselines, workflow patterns, and platform usage guidance.
• Assist with roadmap planning by analyzing technical dependencies, integration risks, platform constraints, and operational impacts.

Testing, Validation & Acceptance

• Define test scenarios and acceptance criteria aligned with requirements, including functional, regression, accessibility, and integration testing.
• Support User Acceptance Testing (UAT) by validating delivered functionality against approved requirements and workflows.
• Ensure requirements alignment with automated testing frameworks and QA processes used by engineering teams.

Accessibility, Security & Compliance Support

• Embed accessibility requirements (Section 508 / WCAG 2.0/2.1 AA) into requirements, user stories, and acceptance criteria.
• Support requirements analysis for security controls, vulnerability remediation, audit logging, and compliance documentation in coordination with DOT OCIO and CISO teams.

Cross-Team Technical Collaboration

• Serve as the technical liaison between business stakeholders, CMS engineers, QA teams, security teams, and third-party vendors.
• Participate in technical reviews, sprint reviews, architecture discussions, and governance forums.
• Contribute to technical documentation, SOPs, and training materials supporting platform operations and user adoption.

Requirements

Required Experience & Skills

• Ten (10) or more years of professional experience in technical solution analysis, systems analysis, or requirements engineering roles.
• At least five (5) years of experience supporting enterprise CMS or web platforms in federal or similarly regulated environments.
• Bachelor's degree in Business Administration, Computer Science, Information Systems, Engineering, or a related field.
• Strong technical understanding of CMS platforms (Drupal preferred), web architectures, APIs, analytics, search, and workflow-driven systems.
• Hands-on experience with Agile tools such as Jira, ServiceNow, Confluence, or equivalent automated issue and backlog tracking systems.
• Demonstrated ability to define technical requirements for integrations, workflows, security, accessibility, and performance.
• Working knowledge of federal web standards, OMB guidance, Section 508 accessibility requirements, and compliance-driven SDLC.
• Proven ability to collaborate with engineers, infrastructure teams, security stakeholders, and government partners.

Preferred Qualifications & Certifications

• Certified Business Analysis Professional (CBAP), Certification of Capability in Business Analysis (CCBA), or PMI Professional in Business Analysis (PMI-PBA)
• Certified Scrum Product Owner (CSPO) or Professional Scrum Product Owner (PSPO I)
• IAAP Certified Professional in Accessibility Core Competencies (CPACC)

Compensation and Benefits

The projected compensation range for this position is $100,000 to $150,000 per year benchmarked in the Washington, D.C. metropolitan area. Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience.

LCG offers a competitive, comprehensive benefits package which includes health insurance options (medical, dental, vision), life and disability insurance, retirement plan contributions, as well as paid leave, federal holidays, professional development, and lifestyle benefits.

Devoted to Fair and Inclusive Practices

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.

If you are interested in applying for employment with LCG and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department by email at hr@lcginc.com.

Securing Your Data

Beware of fraudulent job offers using LCG's name. LCG will never request payment-related details or advancement of money during the application process. Legitimate communication will only come from lcginc.com or system@hirebridgemail.com emails, not free commercial services like Gmail or WhatsApp. If you receive suspicious emails asking for payment or personal information, contact us immediately at hr@lcginc.com.

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.