Security Operations Center Operator

Company Overview:

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal is hiring a Security Operations Center Officer - The location is in the Sweetwater area. The Security Operations Center (SOC) Operator is staffed twenty-four (24) hours per day, seven (7) days per week. The position monitors all security, communications and fire/life safety systems and is the liaison between all security departments. The Security Operations Center (SOC) Operator is responsible for the accurate documentation of routine and unusual events occurring on or near the facilities and maintains control of all equipment and keys in the Control Room. This position is responsible for competing task work orders for all maintenance needs reported.

Now Hiring Security Dispatch Operator!!

Location: Sweetwater, FL

Schedule: Thursday- Monday 1600-0000 (Afternoon 40 Hours)

Pay Rate: $17.95 Hr. Weekly Pay

Minimum 1+ years Dispatch Experience

Must have a Class "D" license

Immediate Employment Opportunity!

RESPONSIBILITIES:

• Alarm monitoring.
• CCTV monitoring
• Camera Survey
• Answering phones; operate IP based telephone system.
• Radio Dispatch; use multi-channel communications.
• Radio and call logging
• Incident Report issuance and collection
• Operations support, routing of call information to the appropriate units for handling.
• Ensure timely and effective response to incidents, alarms, notifications, calls, and other activities related to the Security Operations Center and its role as a central alarm monitoring station.
• Receive and respond to emergency and non-emergency calls from employees, outside vendors, law enforcement, and the security field force via telephone, automated alarm monitoring, and radio systems.
• Process and evaluate information received from all available sources and respond with the appropriate communication and dispatch procedures.
• Coordinate with Security Operations Center staff to provide necessary documentation in support of uniformed guard force activity (e.g., Officer Dispatch, Incident Reporting, etc.)

QUALIFICATIONS:

• • • Must possess a high school diploma or equivalent.
    • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
    • Work experience must include the following:
      • Demonstrated analytic and critical thinking skills and ability to prepare reports.
      • Ability to prioritize workload based on urgency.
      • Demonstrated important level of competency with advanced computer systems (e.g., hardware, software, and networks)
      • Ability to communicate effectively with IT and Security Systems professionals.
      • Demonstrated ability to operate radio, telephone equipment, and/or console monitors.
      • Ability to adapt to a dynamic work environment while working under pressure.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.