Claims Support

Crawford & Company
United States, Indiana, Muncie
Dec 10, 2025
?? Ready to Keep Claims Processing Smoothly? ?? Be the Backbone of Our Investigations Support Team! Join Us as Claims Support - Onsite Role \| Muncie, IN What's in it for you? ?? Stay Organized: Create new claims in the Praxis database and manage data transfers with precision. ?? Own the Details: Retrieve images and vital data from client systems and ensure accurate manual entry. ?? Be Essential: Support investigations that restore communities every day. At Crawford, every claim represents a person and a community we help rebuild. In this role, your trustworthiness, Microsoft Office experience, and attention to detail will keep our processes seamless and efficient. New grads are welcome! This is your chance to be part of the One Crawford family-where your work makes a real impact. Ready to take charge of accuracy and support? Apply today and help us restore lives! Creates new claims and updates existing claims in company database. Attaches newly received documents to appropriate claim files in company database and notifies appropriate party. Documents all updates and attachments in claim files by noting activities. Remains up-to-date on efficient use of clients' systems Operates a multi-line telephone system. Trains new and existing employees on proper methods and procedures. Performs tasks as requested by audit, investigation, and recovery units. Performs all other duties as assigned High school diploma or equivalent. Decision-making skills, analytical skills, accuracy, and attention to detail. Proficient use of MS Office applications and PDF documents. Adaptability to new and changing claims data filing systems. #LI-EC1 Why Crawford? Because a claim is more than a number - it's a person, a child, a friend. It's anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community - one claim at a time. At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We're looking for the next generation of leaders to take this journey with us. We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com. When you accept a job with Crawford, you become a part of the One Crawford family. Our total compensation plans provide each of our employees with far more than just a great salary Pay and incentive plans that recognize performance excellence Benefit programs that empower financial, physical, and mental wellness Training programs that promote continuous learning and career progression while enhancing job performance Sustainability programs that give back to the communities in which we live and work A culture of respect, collaboration, entrepreneurial spirit and inclusion Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.