DLO Client Admin Billing Rep

Diagnostic Laboratory of Oklahoma- Oklahoma City, OK Monday-Friday 8am-4:30pm

This position offers the opportunity for a hybrid schedule once the candidate becomes fully trained in the role.

Essential Functions of Employment with DLO: Show up for work, on time & prepared each and every scheduled work day Perform all tasks and processes assigned to you including all tasks and processes you are fully qualified to perform and all tasks and processing that you may be over-qualified to perform Maintain a positive and supportive attitude throughout each and every scheduled work day & work as a collaborative team member with your fellow teammates on a daily basis

• Analyze data to ensure all billing information is complete and accurate.
• Knowledge of ABN's.
• Previous experience with working claims denials, mandatory.
• Previous experience with obtaining prior authorizations.
• Follow up on inquiries from patients and physicians, as needed.
• Distribution of departmental mail.
• Provide excellent customer service.
• Completion of training needed to become signed off on data entry requirements.
• Learn the billing front end system & become aware of all systems involving the billing function.
• Visit at least one other area/ department to gain knowledge of their processes/procedures & how each affect the other.
• Begin assisting with special projects.
• Accurate data entry to include typing 50 WPM, mandatory.
• Additional responsibilities, as needed.

• Data entry- accurate and 50 WPM, mandatory.
• Good computer skills and ability to adapt to using multiple computer systems.
• Able to take instruction from a variety of sources without adversity.

• Excellent communication skills, both verbal and written.
• Excellent customer service skills.
• Ability to analyze data.

Physical and Mental Requirements: Ability to sit for long periods of time

• Must be able to maintain a professional attitude under heavy workload and in stressful situations.
• Show up for work, on time and prepared to perform all tasks and process each and every scheduled workday and remain performing those duties throughout the entire assigned work schedule.
• Perform all tasks and processes assigned by immediate supervisor including all tasks and processes you are fully qualified to perform and all tasks and processes that you may be overqualified to perform. Perform job duties as a collaborative member of the team with positive personal disposition that is supportive of team members.
• Must be able to work OT, when needed.