Manager Patient Escort/Patient Transportation

Do you want to work at one of the Top 100 Hospitals in the nation? We are guided by our values of Love and Excellence and are passionate about delivering health, not just health care. Come join us at ChristianaCare!

ChristianaCare is seeking an experienced leader to manage the transportation and clinical runner activities and personnel of Patient Escort Services. In addition, the manager will coordinate a variety of administrative and supervisory activities to ensure efficient and effective departmental operations.

• Manages and coordinates the supervisory personnel in order to facilitate departmental operations.

• Orients, trains, and evaluates the performance of assigned supervisory personnel.

• Investigates employee-related problems and performs personnel actions such as selection, merit increases, promotions, transfers, disciplinary actions, and terminations.

• Plans, coordinates, and supervises work assignments for supervisors.

• Manages all activities regarding labor hours utilization of assigned personnel to include work schedules, labor hours, and payroll.

• Manages payroll and overtime expenditures.

• Assists in conducting regular equipment inventory and maintenance.

• Controls, monitors, and evaluates operational efficiency of services, and recommends subsequent adjustments.

• Facilitates departmental Quality Improvement activities and prepares related reports.

• Enforces adherence to departmental standards and procedures to include safety, quality control, and work rules.

• Completes statistical reports for management review and works independently on projects as directed.

• Orders departmental supplies and ensures efficient operation of equipment.

• Assumes supervisory duties of subordinates as circumstances demand.

• Conducts departmental meetings, serves on assigned committees, and participates in management programs.

• Performs assigned work safely, adhering to established departmental safety rules and practices.

• Reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients, and visitors.

• Primary shift - Evenings. May require some weekend and day shift coverage as needed.

• Bachelor's degree in business, Healthcare Management, or related field, or equivalent experience.

• Two years supervisory experience.

• Contribute significantly to improving patient care and operational excellence!

• Generous PTO, Competitive Pay & Robust Benefits Package.

• 403B Retirement Plan and Tuition Reimbursement.

• 12 weeks Paid Parental Leave.

ChristianaCare, headquartered in Wilmington, Delaware, is among the nation's most dynamic health systems. It is dedicated to improving health outcomes, making high-quality care more accessible, and lowering health care costs. The system includes extensive outpatient services, home health care, medical aid units, two hospitals with 1,227 beds, a Level I trauma center, a Level III neonatal intensive care unit, a comprehensive stroke center, and regional centers of excellence for heart, vascular, cancer, and women's health care. ChristianaCare is a not-for-profit teaching health system with over 260 residents and fellows. It is regularly ranked as a Best Hospital by US News & World Report. Through its outstanding data-driven care coordination and emphasis on population health and value-based care, ChristianaCare is crafting the future of health care.